About ZenGRC!

Founded in 2009, ZenGRC is a leading governance, risk, and compliance (GRC) SaaS solution provider, offering two robust products: ZenGRC and ZenGRC Pro. Recognized for its in-house GRC expertise, ZenGRC delivers Simply Powerful GRC solutions that guide organizations through compliance with ease and efficiency.

ZenGRC stands out by offering a single price for comprehensive access to all modules and frameworks, ensuring users benefit from a seamless and cost-effective experience. Dedicated to simplifying GRC processes, ZenGRC continues to innovate and support organizations in achieving compliance and managing risk effectively.

Our Commitment to Pay Transparency

At ZenGRC, we are committed to transparent & equitable compensation practices across our entire organization. This is a critical component of our hiring process and as such, compensation for this role will be discussed during your first interview to ensure a fair interviewing experience and effective use of your time. No questions related to compensation are off-limits as we believe complete transparency leads to an enjoyable hiring experience for all involved.

Job Description:

We are looking for a dynamic, entrepreneurial Account Manager with a strong track record of high performance. You will be responsible for all aspects of our renewal process, working with our customer support team to prevent account issues proactively and establish strategic relationships within our customer base.

What you will get to do:

• Build and maintain strong, long-lasting client relationships
• Negotiate renewal contracts and close agreements to maximize profits
• Increase sales and market share through existing customer expansion
• Own the renewal process for all accounts from start to finish, including finalizing signed renewal order forms
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Prepare and present sales information and effective proposals for customers during renewals
• Partner with the Customer Success Team to identify the health of each customer
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status and forecasting
• Collaborate with the sales team to identify and grow opportunities within assigned territory
• Assist with challenging client requests or issue escalations as needed

What we are looking for:

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level
• Proven history of exceeding sales quota to ensure growth and meeting sales activity metrics
• Solid experience with CRM software, preferably Salesforce
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation, and presentation abilities
• Strong verbal and written communication skills

#LI-REMOTE

The job looks interesting but you don’t know if you meet all of the qualifications on paper?

Apply anyway! We’re aware that many people only apply for a job when they’ve met every requirement listed in a job description. At ZenGRC, we hire the PERSON, not the resume. We value diversity, in experiences and backgrounds, and are committed to providing equal opportunity for all applicants and employees. While there are certain requirements that exist for all open positions, we want to get to know YOU above all else when making our hiring decisions. Go for it.

Benefits (US-Based Employees)

• We are committed to the health and safety of our people. Our people are mostly working remote, collaborating online and connecting over video, as they continue to deliver high-quality technology solutions
• Competitive salary and equity (we want everyone to be a stakeholder)
• Full benefits (medical, dental, vision, 3% 401k match, wellness offerings, etc.)
• Unlimited PTO, paid sick days, 11 holidays
• Collaborating with smart coworkers that put customers first

Equal Employment Opportunity Statement

We value a diverse environment. ZenGRC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship or immigration status, disability status, genetics, protected veteran, sexual orientation, gender identity or expression, or any characteristic protected by federal, state or local laws.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.

ZenGRC will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. All resumes submitted to ZenGRC will be retained for 6 months (12 months with your consent) after submission for recruitment purposes. Should you wish for us to remove your personal data from our recruitment database, please email us directly at talent@riskoptics.com.