* Note to Applicants: 2+ years of full-time experience in AEC, project delivery, or project management in the US is required for this position *

Acelab is the all-in-one building materials hub for the Architecture, Construction, and Engineering industry. Acelab streamlines material selection, comparison, and management for architects and engineers with AI-powered product recommendations. Conversely, Acelab empowers building material suppliers and manufacturers to unlock specification growth by providing them a strategic Go-to-Market channel to accelerate their product adoption.

Our team is seeking an SME Account Manager, with experience in the architecture or construction industry delivering projects. You will play an important role supporting our Growth Team by providing our growing base of small to mid-size business clients with an seamless experience through onboarding, library implementation, material design support, and vendor connection services.

What you’ll do:

• Support our Director of Growth to build lasting relationships with small to mid-size architecture firms working with Acelab
• Collaborate with our customer support and research team provide a quality experience and deliver clear outcomes for our architect accounts
• Provide a smooth onboarding experience for partners through our proprietary material audit and library implementation process
• Create strong, ongoing relationships via regular check-ins with small to mid-size partners to learn about their product, project, and library needs
• Drive connections between architecture firms and building product manufacturers
• Collaborate with product and material research teams to share feedback & improve user experience

Requirements

• 2+ years of full-time experience in AEC, project delivery, or project management in the US
• 2+ years of full-time customer support or account management experience
• Basic understanding of how architects research, detail, and specify building products
• Appetite and excitement for business development roles
• Entrepreneurial and collaborative mindset
• Solid organizational, follow-up, and relationship management skills

Benefits

• Work with some of the brightest minds in AEC, including former CEO of Revit
• Unlimited PTO, Sick Days, Paid National Holidays, and more
• Medical, dental, vision, short-term/long-term disability plans, and 401(k)
• Opportunities for growth, creativity, and ownership
• Flexible and remote work schedules