Business Analyst | Krila Consultancy & Recruitment | Remote (Turkey)
Job Description
Omerd serves today as Turkey’s one of the pioneers and leader in software and systems consulting firm 17 years since its establishment. We provide international services in Software and Microsoft technologies to our sector leader clients.
Our expert team provides solutions for Microsoft Dynamics CRM, Customer Relationship Management Consultancy and Software Development Service in Information Technologies, which are constantly developing with high-scale projects.
With our vision, qualifications, experience and values, it integrates the dynamic processes in Information Technologies with the needs of our customers and offers customized solutions to the organization.
We are looking for teammates to join our ever-growing team to be employed in Microsoft Dynamics CRM-based projects.
What you will be expected;
• Providing end-user training when necessary, using the requirements document as a critical guide, to ensure that issues are identified and fully resolved prior to rollout
• Taking part in every stage of Software Development projects and working in coordination with the relevant units,
• Having the ability to take initiative in projects,
• Advocates for the business clients in all phases of the complex solution development lifecycle for each of the critical stages, including initiation, analysis, development, testing, implementation, and post-implementation follow up
• Performs complex analysis and works closely with the business clients to identify core business issues to map out possible solutions
• Develops the business case for action, defining the need, the method, and the benefits of proposed solutions
• Undertakes complex analysis to develop the detailed requirements of the solution to satisfy the business need
• Works closely with the development team to refine the solution design, methods, and outcomes
• Monitors progress to ensure that the emerging solution meets the demands of the requirement document
• Resolves conflicts arising due to any technical deviations from the agreed requirements
• Evaluates how users are working with the solution during the implementation phase and ensures modifications are made, where necessary
• Keeps abreast of best practices, resources, and trends
• May work on assignments in multiple business or technical areas
Requirements
Completed associate or undergraduate education, graduated from relevant departments of universities
2-4 years in an analytical role, business analysis, or product management experience
Experience with business processes digitization, technical integrations, data processing/visualization and requirements gathering
Good knowledge of MS Office applications
Preferably experience and knowledge about Microsoft Dynamics CRM
Very good level of English
Cultural Fit
- Flexibility and motivation,
- Strong team spirit, transparent communication, and self-management
- Quest for constant learning (new technologies)
- Ability to work for and in a team
- Autonomous worker, able to work independently
- Excellent problem-solving skills
- Excellent organizational skills with a willingness to assume responsibilities to deliver against targets