Claims Counsel | Coalition, Inc. | Remote (Australia)

Claims Counsel | Coalition, Inc. | Remote (Australia)

Remote Australia
Application ends: July 22, 2024
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Job Description

About the role

The Coalition claims team stands apart for its outstanding client service and intelligent handling of claims for our insured customers. As a team, Claims is about finding ways to help our clients solve cyber risk. As we continue to expand, we are seeking an experienced attorney in Australia to join our cyber claims team and handle complex primary Cyber and Technology Errors and omissions (Tech E&O) programs. 

You will also provide support to the underwriting team and manage/collaborate with various vendors, namely breach coaches, defence counsel, and coverage counsel for Coalition and its partner carriers.

Most importantly, you’ll be critical in contributing to expanding Australian operations in a global growth-stage technology-based insurer. You’re not satisfied with the status quo, so bring new ideas for how the claims function can evolve to deliver better experiences and outcomes for policyholders leveraging the power of technology and the Coalition platform. 


  • Handle the intake of cyber events, including the coordination with breach counsel, forensic investigators, and other vendors
  • Evaluate full pending claims in connection with the posting and recommend accurate reserves 
  • Maintain accurate file documentation/information in our claims system
  • Analyse liability and damage data in connection with complex claims, maintain appropriate documentation
  • Analyse insurance coverage issues 
  • Draft coverage letters
  • Intelligently manage and track third-party vendors and service providers’ work and spend
  • Maintain and develop relationships with brokers, various positions within an insureds’ business including: risk managers, general counsels, and a variety of vendors
  • Identify settlement opportunities to maximise impact
  • Collaborate in the defence and resolution of claims
  • Provide data and analytic-based-informational support to underwriters
  • Provide support to business development about marketing
  • Liaise with partner carriers daily
  • Participate in the Australian claims feedback loop, ensuring that Coalition learns from claims to refine underwriting decisions and appetite in Australia 
  • Contribute to panel events, presentations, and webinars through developing and internationalising Coalition thought leadership
  • Support expanding a growth-stage technology company through contributing ideas, insights, and connections as Coalition expands into Australia. 

Skills and Qualifications

  • JD and 4+ years of experience handling Cyber, Tech, Media claims 
  • Demonstrated ability to work as part of a team, interact with others, meet deadlines, and successfully perform in a fast-paced, changing work environment
  • Excellent communication and interpersonal skills
  • Team-oriented with ability to excel in a collegial environment but work independently
  • Ability to live in and/or visit with some frequency, major Australian insurance broking hubs (Sydney, Melbourne, Brisbane, and Perth most notably)