Commercial Operations, Orders Coordinator | Axon | $52k-$55k | Remote (US)

Commercial Operations, Orders Coordinator | Axon | $52k-$55k | Remote (US)

52,000 - 55,000 / year
Remote US
Application ends: August 7, 2024
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Job Description

Your Impact:
Are you ready to make your mark on the world and save lives? Do you want to be part of a fast-paced, winning team? Axon is seeking an experienced Commercial Operations Coordinator to join our Order Processing finance team. You will be responsible for all aspects of order entry, from accurate sales order entry to system data maintenance to process improvement projects. The position involves accurately processing customer orders, capturing and entering all pertinent order details within multiple systems for visibility across the organization. The Coordinator will need to be resilient and able to operate in continual changing order processes and product offerings. Focuses for the position are data entry, time-sensitive order processing, record verification and assisting with projects and administrative tasks as needed.

At Axon, our goal is to make each individual feel valued for his or her contributions to the company’s mission, to protect life and truth. We are looking for smart people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.

What You’ll Do:

  • Processing Orders as submitted by the Sales Team in Axon’s systems
  • Ensure Sales Orders are accurate in Axon’s Salesforce and ERP systems
  • Adhering to ATF Compliance
  • Professionally interact daily with Sales, Operations and Finance team members
  • Provide customer service for internal and external customers
  • Manage Distributor end-to-end relationship
  • Undertake additional hours when required during peak seasons of the year, including some weekend hours
  • Maintain 48-hr order turnaround time
  • Escalate issues to Team Manager when appropriate
  • Manage Order Queues and reporting
  • Provide backup support for team members during absence
  • Ad-hoc projects as necessary
  • Additional tasks may be necessary to contribute to team’s overall success

What You Bring:

  • High school diploma (or equivalent)
  • 2+ years order/data entry experience
  • CRM platform preferred
  • Adaptable to continual product/process changes
  • Ability to multi-task with a variety of job duties
  • Ability to effectively communicate and work cross-functionally to resolve issues
  • Strong interpersonal, communication, and organizational skills
  • Solid time management and multitasking skills
  • Exceptional attention to detail
  • Strong work ethic and positive/proactive attitude
  • Project management experience a plus

Benefits that Benefit You

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 52,000 in the lowest geographic market and USD 55,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit