Patrique Mercier Recruitment is committed to helping skilled professionals find rewarding job opportunities in their native languages across different sectors. We are currently searching for a Native Swedish Speaking Customer Service Agent to join our lively team in Greece. This role offers an incredible chance to utilize your language skills while enjoying the benefits of free relocation to a beautiful country rich in culture, history, and stunning scenery. If you are passionate about delivering excellent customer service and ready to embark on an exciting new journey, we encourage you to apply!

Responsibilities

• Provide exceptional customer support to Swedish-speaking clients through various communication channels.
• Efficiently resolve inquiries, complaints, and issues with professionalism.
• Assist customers with product-related questions and after-sales support.
• Keep accurate records of customer interactions and maintain detailed documentation.
• Collaborate effectively with team members to meet performance objectives and enhance customer satisfaction.
• Share valuable feedback and insights on customer experiences with management.
• Participate in the development and refinement of customer service processes.

Requirements

• Fluent in Swedish (native level) and proficient in English.
• Previous experience in customer service or a related field is highly desirable.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks and thrive in a fast-paced environment.
• Excellent problem-solving abilities with a strong focus on customer satisfaction.
• Experience with customer service software and tools (e.g., CRM systems).
• Willingness to relocate to Greece and embrace a new cultural experience.