Patrique Mercier Recruitment is dedicated to connecting skilled professionals with exciting career opportunities that leverage their native language abilities across various sectors. We are currently on the lookout for a Native Portuguese Speaking Customer Service Agent to join our vibrant team in Greece. This excellent opportunity allows you to engage with customers in your native language, while also enjoying the benefits of free relocation to a beautiful country known for its rich culture, history, and stunning landscapes. If you have a passion for delivering exceptional customer service and are ready to embark on a new adventure, we encourage you to apply!

Responsibilities

• Provide outstanding customer support to Portuguese-speaking clients through various communication channels.
• Address and resolve inquiries, complaints, and issues promptly and professionally.
• Assist customers with product-related questions and after-sales support.
• Accurately document all customer interactions and maintain detailed records.
• Collaborate with team members to achieve key performance indicators and enhance customer satisfaction.
• Offer valuable insights and feedback on customer experiences to management.
• Contribute to improving customer service processes and overall team performance.

Requirements

• Fluent in Portuguese (native level) and proficient in English.
• Previous experience in customer service or a similar role is highly desirable.
• Strong verbal and written communication skills.
• Ability to multitask and thrive in a fast-paced environment.
• Excellent problem-solving skills with a strong customer-centric approach.
• Experience with customer service software and tools (e.g., CRM systems).
• Willingness to relocate to Greece and adapt to a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )