Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in connecting skilled professionals with top employers across various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Currently, we are excited to present an excellent opportunity for Slovak-speaking individuals to join a dynamic customer service team in the beautiful and sunny Greece. This role not only provides the chance to work in a vibrant environment but also allows you to support clients in your native language while experiencing the rich culture and lifestyle that Greece has to offer. Our recruitment process is designed to ensure the perfect match between candidates and their ideal employers. If you are passionate about customer service and seeking to enhance your career abroad, we encourage you to apply for this unique position with us. Join Patrique Mercier Recruitment and take the next step towards your dream job, where we will support you every step of the way.

Responsibilities

• Provide exceptional customer service and support to clients in Slovak language.
• Handle customer inquiries and resolve issues efficiently and effectively.
• Assist customers with product information and service guidelines.
• Maintain a high level of professionalism and positive attitude while interacting with clients.
• Record and manage customer interactions using the CRM system.
• Collaborate with team members to improve service processes and customer satisfaction.
• Contribute to maintaining a clean and organized workspace conducive to productivity.

Requirements

• Fluent in Slovak, both written and spoken; proficiency in English is a plus.
• Strong communication and interpersonal skills.
• Previous experience in customer service or a related field is preferred.
• Ability to multitask and manage time effectively.
• Proficient in using computer systems and software applications.
• Commitment to providing a high standard of customer care.
• Flexibility to work varying shifts, including evenings and weekends.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus / Holiday Bonuses
• 2 Extra Salaries Per Year
• Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many extras