Join Patrique Mercier Recruitment, the leading agency dedicated to helping candidates find jobs in their native language across various countries. We specialize in connecting individuals with opportunities in several industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is meticulously designed to match the best candidates with employers who value their skills and background. If you’re looking to enhance your career and experience the vibrant culture of Greece, this is your chance! We are currently seeking enthusiastic CZECH speakers to take up customer service roles that offer not only rewarding work but also the excitement of living by the sea. Enjoy an endless summer while providing exceptional service and support to customers. Are you ready to embark on this amazing journey? Contact us today to learn how you can find your dream job abroad!

Responsibilities

• Provide outstanding customer service to clients in Czech language.
• Handle customer inquiries via phone, email, and chat in a professional manner.
• Resolve customer issues effectively and efficiently, ensuring satisfaction.
• Maintain accurate customer records and document interactions for future reference.
• Assist with product recommendations and provide information to enhance customer experience.
• Collaborate with team members to improve service processes and customer satisfaction rates.
• Stay informed about product updates and promotions to effectively assist customers.

Requirements

• Fluency in Czech (both written and spoken) is essential.
• Excellent communication skills and a customer-oriented attitude.
• Previous experience in a customer service role is preferred.
• Strong problem-solving abilities and a positive mindset.
• Ability to work in a fast-paced environment and manage stress.
• Proficiency in using customer service software and Microsoft Office Suite.
• Willingness to relocate to Greece for the duration of the role.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )