Customer Service Representative | Patrique Mercier Recruitment | Remote (Greece)
Job Description
Patrique Mercier Recruitment is currently looking for Czech-speaking customer service representatives. This position offers a paid relocation to Greece, allowing you to combine a career opportunity with the stunning experiences of a new environment.
As a customer service representative, you will be responsible for providing excellent support to Czech customers. Your tasks will include answering inquiries, providing product information, and assisting with any issues or concerns customers may have.
If you decide to join our team, you will see the impact you can have on customer satisfaction and contribute to the success of our company.
Main Responsibilities:
- – Providing timely and professional customer support for Czech customers
- – Answering inquiries and delivering accurate and effective solutions
- – Assisting customers with problems or concerns
- – Documenting customer interactions and maintaining accurate records
- – Collaborating with other team members to ensure customer satisfaction
- – Updating product knowledge and company policies
- – Adhering to quality standards and established procedures
Requirements
- Fluency in Czech and English, both written and spoken
- Previous experience in customer service is an advantage
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and the ability to handle challenging situations
- Ability to work independently and adapt to changing priorities
- Attention to detail and a commitment to providing exceptional customer service
- Proficiency in using computer systems and software applications
- Reliable internet connection and suitable home working environment
- Valid European passport or ID card
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )