Patrique Mercier Recruitment is excited to offer an incredible opportunity for German Speaking Customer Support positions in the sunny and beautiful Greece! If you are fluent in German and have a knack for delivering excellent customer service, we want you to be part of our team!

In this role, you will be the friendly face for German-speaking clients, providing them with stellar support and effective solutions to their inquiries. You will play a key role in ensuring customer satisfaction while enjoying the sunny vibes and vibrant culture of Greece.

Responsibilities

• Deliver exceptional customer support to German-speaking clients through phone, email, and chat
• Respond to customer inquiries and provide accurate and timely information
• Help customers troubleshoot issues and resolve concerns
• Maintain thorough records of customer interactions
• Work collaboratively with team members to foster a positive customer experience
• Stay updated on product knowledge, services, and company policies
• Adhere to quality standards and follow best practices

Requirements

• Fluency in German and English, both written and spoken
• Prior experience in customer service or a related field is a plus
• Excellent communication and interpersonal skills
• Strong problem-solving abilities with a focus on customer satisfaction
• Able to thrive in a fast-paced and dynamic work environment
• Detail-oriented with a commitment to delivering high-quality service
• Familiarity with customer support software and tools
• Proficient in using computers and navigating various systems
• Valid European Passport or ID

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )