Customer Support Representative | Patrique Mercier Recruitment
Customer Support Representative | Patrique Mercier Recruitment
Job Description
Are you ready to embark on an incredible adventure in sunny Greece while working as a French Speaking Customer Support Representative? Patrique Mercier Recruitment is thrilled to offer you this amazing opportunity! If you’re fluent in French and have a passion for helping others, then we want you to join our dynamic team!
As a vital link between our clients and our company, you will engage with French-speaking customers, providing them with outstanding support. You’ll be the friendly voice that ensures their inquiries are addressed and their issues resolved, all while soaking in the vibrant Greek culture and landscape.
Your Key Responsibilities
- Serve as the first point of contact for French-speaking clients through phone, email, and chat
- Deliver stellar customer service by answering questions and providing detailed information
- Assist with troubleshooting and resolving customer issues efficiently
- Maintain accurate records of every customer interaction
- Collaborate with team members to drive customer satisfaction
- Stay up to date with the latest products, services, and company policies
- Adhere to quality standards and follow best practices
Requirements
- Fluency in French and English, both written and spoken
- Experience in customer service or a related field is a plus
- Fantastic communication and people skills
- Proven problem-solving abilities with a focus on customer satisfaction
- Ability to thrive in a fast-paced, engaging environment
- Detail-oriented with a commitment to excellence
- Familiarity with customer support software and digital tools
- Proficient in navigating computers and various systems
- Valid European Passport or ID
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )