Patrique Mercier Recruitment is excited to announce an opportunity for a Czech Speaking Customer Support professional to join a dynamic team in Athens, Greece. In this role, you will provide exemplary customer service to Czech-speaking clients, assisting them with inquiries and ensuring a high level of satisfaction.

As a Czech Speaking Customer Support representative, your main responsibilities will include addressing customer queries, offering support related to our services, and resolving any issues that may arise. You’ll interact with customers through various channels including phone, email, and chat, delivering prompt and accurate assistance.

Our client is committed to fostering a collaborative atmosphere, and by joining their esteemed team, you will have the opportunity to grow professionally while contributing to the success of the organization.

Responsibilities

• Provide exceptional customer support to Czech-speaking clients
• Respond to customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and effective manner
• Maintain detailed records of customer interactions
• Stay informed about company products and services
• Work collaboratively with team members to enhance customer satisfaction
• Adhere to company processes and guidelines

Requirements

• Fluency in Czech and English, both written and spoken
• Previous experience in customer support or a related field
• Strong communication and interpersonal skills
• Ability to effectively handle customer inquiries and provide solutions
• Excellent problem-solving and critical-thinking abilities
• Aptitude for working in a team-oriented environment
• Attention to detail and ability to multitask
• Proficient in using computer systems and software applications
• Willingness to relocate and work in Athens, Greece

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )