Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a Czech Speaking Customer Support role in sunny Greece! If you are fluent in Czech and enjoy providing excellent customer service, this position is perfect for you!

As a Czech Speaking Customer Support Representative, you will be responsible for assisting Czech-speaking customers with their inquiries and providing effective solutions. Your focus will be on delivering outstanding service while ensuring every customer feels valued and supported.

This role not only allows you to enhance your customer service skills but also offers you the chance to experience the vibrant culture and beautiful landscapes of Greece.

Responsibilities

• Deliver exceptional customer support to Czech-speaking clients via phone, email, and chat
• Respond to customer inquiries and provide accurate information
• Assist customers in troubleshooting issues and resolving concerns
• Document customer interactions and maintain accurate records
• Collaborate with team members to ensure high levels of customer satisfaction
• Stay informed about products, services, and company policies
• Follow procedures and adhere to quality standards

Requirements

• Fluency in Czech and English, both written and spoken
• Prior experience in customer service or support is beneficial
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and a customer-centric approach
• Ability to thrive in a fast-paced environment
• Attention to detail and a commitment to providing exceptional service
• Familiarity with customer support software and applications
• Proficient in using computer systems effectively
• Valid European Passport or ID

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus / Holiday Bonuses
• 2 Extra Salaries Per Year
• Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many extras