Director of Product Design, Core Banking | Monzo | Remote UK
Director of Product Design, Core Banking | Monzo | Remote UK
Job Description
đ Weâre on a mission to make money work for everyone.
Weâre waving goodbye to the complicated and confusing ways of traditional banking.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
Weâre not about selling products – we want to solve problems and change lives through Monzo â¤ď¸
Hear from our team about what it’s like working at Monzo â¨
đLondon OR UK Remote | đ°ÂŁ 140,000 – ÂŁ165,000 + Benefits | Hear from the team â¨
âOur Design team
Weâre a team of about 70 Product Designers, User Researchers and Brand Designers working across the entire Monzo customer experience.
Our design team has written a number of blog posts which you can find here: https://monzo.com/blog/design/
đYouâll play a key role by
- Reporting into the VP of Design, Vuokko Aro and engaging closely with the wider exec team. Monzo is a design-led company with product and brand at its core, and the exec team empowers design to play a huge role.
- Becoming a part of Monzoâs design leadership team, responsible for scaling the team, developing people and raising the bar for design quality and consistency across the entire experience.
- Driving trajectory-altering business impact through shaping a core product experience and driving organic growth through a product that customers love.
- Managing a small team of seasoned, senior product designersâ and work closely with user researchers and brand designersâbut wonât be managing through layers of management. Youâll be expected to inspire, motivate and develop these individuals (and the broader design team), but people management and scaling a large team or community of practice wonât be a huge focus of this role.
đ¤ŠWeâd love to hear from you if
- You care deeply about design having commercial impact along with meeting customer needs. Youâll bring deep knowledge of operating commercially, and with data, to build robust evidence-based cases to enable effective collaboration with business leaders. Youâll have a strong foundation of user research best practices and know when and where is best to learn more from our customer base.
- You care about collaborating closely with senior product leadership and the executive team. Both to drive overall Monzo product strategy, but also to synthesise a complex range of requirements and ambitions into Monzoâs product vision of the future in an inspiring way. Youâll actively collaborate across our product teams and leadership, helping get things done and unstuck, making sure we keep up our momentum of shipping delightful experiences.
- Scaling our Design System to its next level of maturity so that it efficiently continues to support our growing suite of products across a growing number of markets.
- You have a deep understanding of design craft, how to evaluate design success and realistic expectations of whatâs impactful and achievable. Youâll understand designâs core strength in helping visualise the future and facilitating impactful conversations, and have the craft skills to lead in these areas.
- You care about being close to the product, giving clear and actionable direction to designers and non-designers at the pixel level all the way through to the 10,000 ft view to align at the strategic, principle and vision levels. Youâre an inspiring design leader whoâll raise the bar for craft and product execution, working closely with designers and your peers in leadership to define and ship a high quality consumer experience.
- Inspiring, motivating and give clear direction to a 5-10 person team across our core experience, primarily made up of seasoned, senior and lead product designers. Your remit doesnât have to be limited to just the core team, and you will optionally have the opportunity to look after Design across our Wealth (Investments, Savings, Pensions) team and/or our newly formed European expansion team, taking the Monzo product international.
đWhatâs in it for you
đ°ÂŁ140,000 – ÂŁ165,000âshare options.
âď¸ Weâll help you relocate to the UK.
â We can sponsor your visas
đThis role can be based in our London office, but we’re open to distributed working within the UK (with ad hoc meetings in London)
â°We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
đÂŁ1,000 learning budget each year to use on books, training courses and conferences.
đĄWe will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
â Plus lots more! Read our full list of benefits.
đ The application journey has 3 key steps
Recruiter call
Design leadership presentation
Final loop (Leadership & Impact interviews)
This process should take around 2-3 weeks – your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.
Youâll hear from us throughout the application process, but if youâve got any questions, please reach out to nataliehills@monzo.com . You can also use this email address to let us know if thereâs anything we can do to make the process easier for you because of disability, neurodiversity or anything else.
Weâll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you donât miss out.
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.
Equal opportunities for everyone
Diversity and inclusion are a priority for us and weâre making sure we have lots of support for all of our people to grow at Monzo. At Monzo, weâre embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.
Weâre an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don’t need full or birth names at application stage đ