Documentation Team Lead | Better Health | $70k-$110k | Remote (US)

Documentation Team Lead | Better Health | $70k-$110k | Remote (US)

70,000 - 110,000 / year
Remote US
Application ends: July 13, 2024
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Job Description

Highlights of the Job Offer

  • Position and Salary: Documentation Team Lead at Better Health, offering a salary range of $70,000 to $110,000.
  • Location: Remote position in the United States.
  • Company Mission: Part of a healthcare company focused on improving patient care through efficient documentation and insurance verification.
  • Role Distribution: 65% focused on documentation and insurance verification tasks, 35% on leadership and guidance.
  • Team Size: Leading a small team of 5 members.
  • Responsibilities: Directing team focus on patient prioritization, enhancing call strategies, and collecting necessary documentation.
  • Experience Requirements: Preferred candidates with healthcare experience, particularly in insurance verification and documentation handling for Durable Medical Equipment (DME).
  • Professional Skills: Must be detail-oriented with strong oral and written communication abilities.
  • Benefits and Perks: Includes competitive salary, 401(k) with matching, health insurance, unlimited vacation, paid time off, coworking budget, and more.
  • Work Environment: Fully remote with a distributed team, emphasizing a mission-driven, dynamic startup environment.

Job Offer Details

We are seeking a highly motivated and resourceful individual to be a part of our Documentation and Insurance Verification team. This role will provide day-to-day guidance to this small team (5 staff members) while also becoming an expert in performing insurance verifications and chasing documentation requirements for Durable Medical Equipment (DME) orders for urology, ostomy, wound care, and diabetes. This role is split 65% / 35% in doing the work of a Documentation/Insurance Verification Specialist and providing guidance and leadership to the team.Β 

What You’ll Do

  • Provide leadership: Take lead in directing the team on which activities to focus attention through patient prioritizations, call strategies, and leading by example 
  • Drive efficiency: Review individual performance and coach team members to improve their every-day outputs and quality. Drive accountability every day, and be a voice to drive changes in process and automation so we can continue to improve over time
  • Collect Documentation: As a working team lead, this role will also have you be responsible to contact offices to collect documentation, and this role should be a top performer to lead by example in showing the team how to effectively engage with doctor’s offices to collect and review documentation

Who You Are

  • Comfortable working in a fast-paced, dynamic startup environment
  • Able to interact and communicate professionally with various levels within the organization
  • Ready to step into a small team to drive production and provide basic oversight
  • Must be detail-oriented and have excellent oral and written communication skills ( phone etiquette, spelling, grammar)
  • Healthcare experience, insurance verification, documentation, and/or DME experience preferred

Compensation and Benefits

  • Competitive salary and benefits (Medical, Dental, and more)
  • Fully remote opportunity with a distributed company
  • Talented and fun coworkers who are passionate about improving our healthcare system
  • The opportunity to be part of a mission-driven company and make a difference in patients’ lives


πŸ’° 401(k)

🌎 Distributed team

⏰ Async

πŸ€“ Vision insurance

🦷 Dental insurance

πŸš‘ Medical insurance

πŸ– Unlimited vacation

πŸ– Paid time off

πŸ“† 4 day workweek

πŸ’° 401k matching

πŸ” Company retreats

🏬 Coworking budget

πŸ“š Learning budget

πŸ’ͺ Free gym membership

🧘 Mental wellness budget

πŸ–₯ Home office budget

πŸ₯§ Pay in crypto

πŸ₯Έ Pseudonymous

πŸ’° Profit sharing

πŸ’° Equity compensation

⬜️ No whiteboard interview

πŸ‘€ No monitoring system

🚫 No politics at work

πŸŽ… We hire old (and young)


San Francisco, California, United States