Engineering Manager | Pismo | Remote (United States)
Job Description
Pismo
Our mission at Pismo is to replace the outdated infrastructure that still powers the backend of most digital payments. We are a technology company known for our leading core banking and payment platform. Our platform provides cloud-native solutions for core banking and payments, paving the way for a new generation of more sophisticated payment solutions. We’re looking for talented people to help us deliver cutting edge solutions to ensure our customers enjoy world class solutions. We started in Brazil and are now almost 600 people globally. Come and join the adventure.
What you’ll do
- Able to identify possible turnover cases and act proactively.
- Impacts positively on other squads with good management practices and sharing knowledge.
- Control of the team’s planning and constantly anticipates capacity planning mitigating possible capacity issues (vacation, overtime, leaves) without impacting the team’s deliveries.
- Assign work to the team and supervise their work. Conduct 1:1 with the team.
- Track and approve worked hours, vacation, overtime, and on-call of the team members
- Provide support to recruit engineering personnel, technical staffing, and project team formation. If necessary, perform the termination of any team member, with HR support.
- Keep constant control and manage metrics to maintain satisfactory results.
- Able to have insights based on the data obtained with the presented metrics. Supporting your hypotheses, choices and decisions based on data.
- Manages the team members’ career, expectations, performance and level of engagement.
- Ability to deal with highly complex teams showing good results on a daily basis.
- Ability to simultaneously lead more than one team, if necessary.
- Ability to develop a successor (succession plan).
- Provide and ask for prompt and relevant feedback according to Pismo’s cultural values and guidelines.
- Be a Pismo’s Culture Ambassador.
- Manages to deal autonomously and satisfactorily with conflict situations, whether internal or external.
- Ability to act autonomously in highly complex and high-impact tasks.
- Ability in providing solutions to major problems, crises, or challenges
- Be involved more and help in strategy decisions, customer meetings, identifying all cases of the features, and even prioritizing features and technical debts.
- Address and anticipate risks (performance, integrity, technical debits, etc.).
- Help translate business requirements into technical needs and actions.
- Contribute constantly to the design and maintenance of the application.
- Ensure that the team performs quality deliveries, in line with the criteria and good practices established by the organization.
- Present practical input for strategic technology decisions.
- Communicate the results obtained by the team, identify and mitigate operational risks
- Effective communication of technical and architectural concepts to non-technical professionals.
- Is able to lead stakeholder management interactions guaranteeing good results.
Minimum Qualifications
- Live in the US;
- Experience managing backend development teams;
- Experience with AWS environments; Large-scale distributed systems; Asynchronous processing;
- Desirable experience with finantial field;
Core Benefits
- Medical Insurance
- Dental care
- Vision care
- Life Insurance
- 401k with a Company match
- Holidays and Paid time off
- Vacation policy
- Paid sick leave
- Bereavement Leave
- Home Office assistance
- Work from home one-time allowance
- Insperity Employee Assistance Program (EAP)
Technologies that we apply in our day
- Java, Groovy and Go
- Automated Testing
- K6 (Load Testing) and Gremlin (Chaos Testing)
- SQL / NoSQL
- Git
- Rest APIs and streaming data
- Cloud (AWS and Google)
- Docker and Kubernetes
- Codefresh & ArgoCD
- Grafana & Honeycomb
- Jira / Confluence
Pismo is a techfin providing a cutting-edge processing platform for card issuing, digital accounts, wallets, merchant management, and other next-gen payment solutions. We currently process millions of accounts for fintechs and large banks worldwide, from Latam and expanding into European and Asian markets, who launch next generation products using Pismo’s resilient and innovative infrastructure.Pismo’s growing list of innovative offerings include:
- Card Issuing: A fully featured platform for Visa, Mastercard, or private level issuing of credit and prepaid cards. Pismo’s platform allows its customers to control everything from client acquisition to account management.
- Digital Banking & Wallets: Pismo provides a transaction banking core for modern digital banking experiences, from easy client acquisition to enriched cash-in / cash-out operations and internal transfers / P2P transactions.
- Seller Management: From the onboarding to the daily management of each seller, Pismo’s platform runs a workflow process with pertinent settlement and commercial parameters for each transaction, such as MDR, clearing rules, settlement requirements, and days to pay.
—
Our core values
Responsibility & Commitment
Responsibility and Commitment are key tenets of Pismo’s business. In all of our interactions, ethics and honesty serve as guiding principles. Transparency and alignment are essential at Pismo to foster a culture of accountability where people do not take shortcuts and dare to be vulnerable. We encourage ownership and enable our employees to be a part of the solution to our challenges.
Challenging the Status Quo to Drive Change
Pismo is a disruptive company that knows we can’t count on what got us here to get us where we want to go. Instead of following trends, our team members create them. We strive for the best solution for every situation, not the easiest. Taking the ordinary or common sense route is insufficient. This is how we affect real change.
Minimum Friction Experience
Pismo’s success depends on fluid, clear, and careful internal and external communication. Our solutions should address issues directly rather than causing new ones. We understand that learning and development is a positive outcome of necessary friction. We want our customers and employees to have a pleasant experience free of bureaucracy.
Collective Power
Pismo isn’t simply mine, yours, or some other team’s. All of our people have a good purpose for being here. Each of us, in our way, has the freedom to be ourselves and know we are accepted. Pismo values being a multicultural organisation. We are stronger, more efficient, and happier when we operate as a team.
Delivering Value and Excellence
Constant development is essential as it allows us to supply high-quality products and services while ensuring that we always bring value to our clients. Pismo recognises the importance of new information in breaking down boundaries and forging new possibilities. We pave the way and set trends by developing market-leading solutions.
Focus on People
People are a company’s most valuable asset. That is why we prioritise attracting and hiring the best people, followed by personal and professional development. We invest in people’s growth and empower them to take charge of their careers. We value work-life balance because we understand how difficult it can be to distinguish between work and life.
—
Pismo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Pismo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Pismo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.