Finnish Technical Support Representative | Patrique Mercier Recruitment
Job Description
Patrique Mercier Recruitment is excited to announce openings for Finnish Technical Support positions in Greece, complete with a relocation package! If you are fluent in Finnish and are looking for a vibrant work environment, this is the perfect opportunity for you!
As a Finnish Technical Support Representative, your main responsibility will be to provide top-notch technical assistance to Finnish-speaking customers. You will troubleshoot and resolve various technical issues while ensuring a high level of customer satisfaction.
This role offers you the chance to develop your technical and customer service skills while experiencing the beautiful lifestyle that Greece has to offer. Step into a rewarding career with us!
Responsibilities
- Provide technical support to Finnish-speaking customers via phone, email, and chat
- Troubleshoot and resolve software, hardware, and network-related technical issues
- Document customer interactions and solutions accurately
- Work collaboratively with team members to enhance customer satisfaction
- Stay updated on product releases, services, and company policies
- Adhere to quality standards and procedures set by the company
Requirements
- Fluency in Finnish and English, both written and spoken
- Previous experience in technical support or customer service is advantageous
- Strong problem-solving skills and a technical mindset
- Excellent verbal and written communication abilities
- Ability to thrive in a fast-paced environment and manage multiple tasks
- Detail-oriented with a focus on ensuring customer satisfaction
- Familiarity with software, hardware, and basic networking principles
- Proficient in using various computer systems and applications
- Willingness to relocate and work in Greece
- Valid European Passport or ID
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus / Holiday Bonuses
- 2 Extra Salaries Per Year
- Fully Paid Training
- Good Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many extras