Head of Website Experience | Grammarly | $174k-$241k | Remote (United States)

Head of Website Experience | Grammarly | $174k-$241k | Remote (United States)

174,000 - 241,000 / year
Remote US
Application ends: August 20, 2024
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Job Description

Grammarly team members in this role must be based in the United States, and they must be able to collaborate in person 4 weeks per quarter, traveling if necessary to the hub(s) where the team is based.

The opportunity 

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 teams. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of the Fortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 7 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

To achieve our ambitious goals, we’re looking for a Head of Website Experience to join our Acquisition Team. The Head of Website Experience will lead the strategic vision and cross-functional execution of the Grammarly website to ensure optimal performance, functionality, and user experience.

Your impact

This role requires a deep understanding of marketing principles to effectively align website management with business and brand objectives, strong technical knowledge, and high proficiency in user experience design. 

In this role, you will:

  • Build short and long-term strategic visions of the website.
  • Establish website guidelines and governance parameters that enable us to test and scale while maintaining stability.
  • Define and enforce best practices for website development, including SEO, performance optimization, security, and user experience.
  • Ensure the website is optimized to enable performance marketing teams to meet and exceed growth targets, including KPIs such as new users, upgrades, MQLs, and engagement.
  • Conduct thorough analyses of website performance metrics, user behavior, and market trends to identify opportunities for enhancement.
  • Own website tools and platforms and ensure they are optimized for Grammarly teams to use.
  • Act as web design kit business owner.
  • Drive cross-functional relationships, specifically brand, creative/design, engineering, and B2B/B2C performance teams.
  • Continually evaluate existing processes and procedures and drive improvements across prioritized initiatives.
  • Stay updated on emerging technologies, industry trends, and best practices in website architecture and marketing to drive innovation and maintain a competitive edge.
  • Share insights on web performance and website roadmap regularly with cross-functional stakeholders to maintain alignment and foster a data-driven prioritization approach.

Success will be evaluated quantitatively and qualitatively. The website is a key growth lever, and this person will need to enable teams by balancing revenue and growth targets with brand positioning and overall business objectives across our B2C and B2B audiences. The objective will be to manage a highly performant website supporting our company strategy. Since this role is so highly cross-functional, this person will also be evaluated on stakeholder management.

We’re looking for someone who

  • Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
  • Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.
  • Is able to collaborate in person for a minimum of 4 week per quarter, traveling if necessary to the hub where their team is based.
  • Has 10-15 years of relevant experience in website design, infrastructure, and optimization. 
  • Expert knowledge of CPA, ROI, LTV, and payback periods; easy fluency with how different metrics affect each other.
  • Possess a strong handle on marketing testing: specifically, can devise a sound experiment in order to obtain learning with incomplete data.
  • Has familiarity with website user experience + design principles, as well as website technical knowledge.
  • Has understanding and experience with a few website platforms (Contentful, WordPress).

Support for you, professionally and personally

  • Professional growth: We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We support professional development and advancement with training, coaching, and regular feedback.
  • A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities, such as BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs.

Compensation and Benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

  • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
  • Disability and life insurance options
  • 401(k) and RRSP matching 
  • Paid parental leave
  • Twenty days of paid time off per year, eleven days of paid holidays per year, and unlimited sick days 
  • Home office stipends
  • Caregiver and pet care stipends
  • Wellness stipends
  • Admission discounts
  • Learning and development opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US and Canada locations are categorized into compensation zones based on each geographic region’s cost of labor index. For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. 

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. 

United States:  Zone 1: $193,000 – $241,000/year (USD) Zone 2: $174,000 – $217,000/year (USD)

For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. 

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).