Patrique Mercier Recruitment is pleased to present an exciting opportunity for a Hungarian Speaking Customer Support representative for a leading IT company. In this role, you will be instrumental in assisting Hungarian-speaking clients with a range of technical inquiries and support needs.

Your responsibilities will involve providing clear and effective solutions, troubleshooting issues, and ensuring client satisfaction in a fast-paced IT environment. You will be the go-to expert for clients who rely on your knowledge and support to maximize their use of IT products and services.

Our client is committed to fostering a collaborative and innovative workplace, where your contributions will be valued. Join the team and take your customer support skills to the next level while engaging with cutting-edge technology!

Responsibilities

• Deliver exceptional customer support in Hungarian for IT-related inquiries
• Troubleshoot technical issues and provide timely solutions
• Guide customers through product features and functionalities
• Document customer interactions and maintain accurate records
• Collaborate with the technical team to escalate complex issues
• Contribute to team initiatives aimed at improving customer satisfaction

Requirements

• Fluency in Hungarian and English, both written and spoken
• Previous experience in customer support, preferably in the IT sector
• Strong communication and problem-solving skills
• Detail-oriented with the ability to multitask
• Familiarity with IT products and services is a plus
• Ability to work under pressure and manage technical inquiries
• Team player with a proactive attitude
• Willingness to learn and adapt to new technologies

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )