IT Sales/BD Manager | iHorizons
Job Description
This Job will Focus on the Lead Generation Part of the sales cycle and you will be leading a team of Multinational Lead Generation Executives.
Job Summary
You will be responsible for developing and implementing targeted pre-lead generation strategies that align with business objectives, setting up and executing pre-lead generation processes to ensure a consistent flow of pre-leads for the sales team, while also optimizing these processes for efficiency. You will collaborate with sales and marketing teams to successfully execute pre-lead generation and transition activities. You will be monitoring and evaluating performance metrics, providing detailed reports to management for informed decision-making, and ensuring continuous optimization of pre-lead generation efforts.
Reporting Structure
• This job reports to Commerical Director
• Lead generation executives report to this role.
Job Objectives
• Develop and execute strategies to achieve pre-lead generation targets and enhance the quality of pre-leads.
• Set up systematic pre-lead generation processes to ensure efficiency and effectiveness.
• Ensure alignment with SBU on the specifics of pre-lead generation and predefined criteria for qualification.
• Lead and guide a team of lead generation executives to ensure proper generation and qualification.
• Define and track performance metrics for pre-lead generation, continuously optimizing team performance through data-driven insights.
Job Responsibilities
Pre-Lead Generation Development
- Develop and implement effective pre-lead generation strategies, encompassing the identification of target demographics, selection of appropriate outreach channels, and pre-lead contracting approaches.
- Establish an effective pre-lead generation process and lead the team in ensuring proper delivery of pre-lead generation activities.
- Conducting customer research and market surveys to gather information about potential pre-leads.
- Generating pre-leads through cold calling, social media, email campaigns, networking etc., and nurturing preleads by maintaining initial ongoing communication with them.
- Qualifying pre-leads as per set criteria and customer budget considerations.
- Managing pre-lead scoring systems for prioritization of pre-leads for the sales team.
- Handing over the pre-leads to the sales team for further engagement and conversion.
- Build a pipeline/pool of pre-leads to guarantee a consistent influx.
- Review pre-lead databases to ensure accuracy and relevance while generating necessary data and insights to accurately assess and prioritize pre-leads.
- Oversee the execution of pre-lead generation campaigns across various channels and evaluate campaign performance, making data-driven adjustments as needed.
- Ensure consistent branding and messaging across all pre-lead generation activities.
- Design, implement, and execute strategic pre-lead plans to expand the company’s customer database Market Analysis and Team Collaboration
- Analyze the market, stay updated on industry trends, best practices, and competitor activities, and identify risks and opportunities to enhance pre-lead generation results.
- Identify emerging markets, shifts, and new services and monitor competition status to refine pre-lead generation strategies.
- Work closely with the sales team to understand and align with their needs and get specific updates to optimize prelead quality.
- Provide crucial insights to the sales team to support them in driving the company’s growth.
- Collaborate with the marketing team to align content and campaigns with pre-lead generation goals.
- Continuously analyze and optimize pre-lead databases for accuracy and relevance.
- Set performance targets, track metrics, and conduct regular performance reviews.
- Ensure accurate and updated records of information and interaction statuses of all pre-leads are maintained in a CRM (Customer Relationship Management) system.
- Generate regular reports to track progress, identify trends, and provide management insights.
- Implement data-driven decision-making processes to optimize pre-lead generation efforts.
- Build and lead a diverse group of talented professional team members.
- Hire, develop, mentor, manage, and motivate the team.
- Build a transparent, open, and consistent communication system between self and team members, while ensuring that the team has a clear understanding of business direction, strategy, and results.
- Consistently monitor the team’s work and performance by conducting regular team meetings and systematic reviews.
- Enhance team engagement levels by creating a positive work environment and by ensuring alignment of individual & team objectives to organizational goals.
- Assist and support the team in achieving team goals and elevating productivity.
- Manage the design and implementation of team scorecards in collaboration with the Strategy function.
- Ensure continuous reporting of KPIs.
- Manage underperforming team members.
- Act as an end escalation point for the team’s critical issues and ensure solving them promptly.
- Employee Development & Performance Management
- Effectively use performance management mechanisms to ensure the growth and development of each team member – setting clear objectives, scheduling periodical informal performance conversations and formal review.
- Support & guide individual employees in the team to achieve work and personal development goals through
- Contribute to career path planning by creating development plans for individual team members and ensuring plan implementation.
- Aid in succession planning by determining the critical roles in the team and identifying ideal successors for the critical roles.
- Ensure training needs analysis is done for team members and that the chartered training programs are administered properly.
- Processes, Best Practices & Work Standard Management
- Ascertain that work processes and tools followed by the team are effectual and of high standards.
- Establish and document best practices.
- Compare current practices to relevant industry best practices and bridge gaps (if any).
- Closely monitor & audit the processes of the function to ensure the quality & work standards are maintained.
- Evaluate the efficiency of the tools and constantly update them.
- Research the evolving areas of work, new market trends & changes and keep functional processes and standards
Job Requirements
• Bachelor’s degree in a relevant technical field (Computer Science, Information Technology, Engineering, or
• 10 Years of experience in IT Sales and deep experience in lead generation within the technology industry, with a minimum of 2 years in a leadership role.
• Proven experience in lead generation with a track record of meeting or exceeding targets.
• Proven track record in lead generation research & optimizing lead generation processes through technology.
• Must have previous experience in the GCC market preferably Qatar.
Skills and Abilities
• Proficient in using CRM systems and lead generation tools.
• Knowledge of marketing automation tools, and lead tracking processes.
• Knowledge of workflows within Salesforce, Dynamics 365, and MS Teams.
• In-depth knowledge of technology trends, market dynamics, and competitor landscape.
• Strong analytical skills with the ability to interpret tech-specific data and metrics.
• Excellent communication skills with the ability to convey technical concepts to non-technical stakeholders.
• Good interpersonal skills
• Ability to communicate well in both English and Arabic is preferred.
Is Job is a Fully Remote Job