Patrique Mercier Recruitment is currently hiring Italian Customer Service professionals for exciting job opportunities in Greece. These positions offer a fully paid relocation package, providing you the opportunity to work in Greece while enjoying the country’s rich culture and beautiful landscapes.

As an Italian Customer Service representative, you will be responsible for delivering exceptional support to Italian-speaking customers. This includes handling customer inquiries, resolving issues, and ensuring customer satisfaction through various communication channels.

Joining our client’s team means becoming part of a multinational and dynamic work environment. You will have the opportunity to enhance your language skills, develop your customer service competencies, and thrive in a vibrant work atmosphere.

Responsibilities

• Assist Italian-speaking customers with their inquiries and provide effective solutions
• Deliver excellent customer service through phone, email, and chat
• Address and resolve customer complaints promptly and professionally
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to achieve customer satisfaction targets
• Stay up-to-date with company products, services, and policies
• Follow established procedures and adhere to quality standards

Requirements

• Fluency in Italian and English, both written and spoken
• Previous experience in customer service is advantageous
• Excellent verbal and written communication skills
• Strong problem-solving abilities and empathy towards customers
• Ability to multitask and thrive in a fast-paced environment
• Attention to detail and dedication to providing exceptional customer service
• Proficiency in using computer systems and software applications
• Willingness to relocate and work in Greece
• Valid European Passport or ID

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )