Patrique Mercier Recruitment is thrilled to offer a remarkable opportunity for Italian Speaking Customer Service professionals to join a vibrant team in Greece, complete with full relocation support. This is your chance to expand your career while enjoying the stunning landscapes and rich culture of Greece.

As an Italian Speaking Customer Service representative, you will provide exceptional service to Italian-speaking customers. Your responsibilities will include assisting with inquiries, resolving issues, and ensuring customer satisfaction through various channels of communication.

Joining our client’s team means entering a dynamic, multicultural work environment where you can enhance your language skills and develop your customer service expertise.

Responsibilities

• Assist Italian-speaking customers with inquiries and provide effective solutions
• Deliver outstanding customer service through phone, email, and chat
• Promptly address and resolve customer complaints professionally
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to achieve customer satisfaction targets
• Stay up-to-date with company products, services, and procedures
• Follow established procedures and adhere to quality standards

Requirements

• Fluency in Italian and English, both written and spoken
• Previous customer service experience is advantageous
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and a customer-oriented approach
• Able to multitask and work effectively in a fast-paced environment
• Attention to detail and a commitment to delivering exceptional service
• Proficiency in using computer systems and software applications
• Willingness to relocate to Greece
• Valid European Passport or ID

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus