Italian Speaking Customer Service Representative | Patrique Mercier Recruitment | Remote (Italy)

Italian Speaking Customer Service Representative | Patrique Mercier Recruitment | Remote (Italy)

Remote Italy
Application ends: October 11, 2025
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Job Description

Patrique Mercier Recruitment is excited to offer Italian Speaking Customer Service positions in Greece, with fully paid relocation! This is a fantastic opportunity to elevate your career while enjoying the breathtaking scenery and rich culture of Greece.

As an Italian Speaking Customer Service representative, you will be instrumental in providing exceptional support to Italian-speaking customers. Your primary responsibilities will include addressing inquiries, resolving issues, and ensuring an outstanding customer experience across various communication channels.

Join a vibrant and diverse team where you can develop your skills, gain valuable experience, and immerse yourself in the welcoming atmosphere of Greece.

Responsibilities

  • Assist Italian-speaking customers with inquiries and concerns, providing effective solutions
  • Deliver high-quality customer service via phone, email, and chat
  • Manage and resolve customer complaints in a professional manner
  • Maintain accurate records of customer interactions
  • Collaborate with colleagues to achieve customer satisfaction goals
  • Stay informed about company products, services, and policies
  • Adhere to established procedures and quality standards

Requirements

  • Fluency in Italian and English, both written and spoken
  • No previous experience needed; training will be provided
  • Strong verbal and written communication skills
  • Ability to approach customer inquiries with a customer-oriented mindset
  • Willingness to learn and adapt in a fast-paced environment
  • Attention to detail and commitment to delivering excellent service
  • Basic computer skills and familiarity with software applications
  • Willingness to relocate and work in Greece
  • Valid European Passport or ID

Benefits

  • Private Health Insurance
  • Pension Plan
  • Paid Time Off
  • Work From Home
  • Training & Development
  • Performance Bonus