Embark on an exciting journey with Patrique Mercier Recruitment, the leading agency dedicated to connecting candidates with job opportunities in their native language across borders. We specialize in a variety of industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial services, insurance, energy, and telecommunications. Our mission is to ensure a seamless match between exceptional candidates and reputable employers, enabling you to find your dream job abroad. We are currently seeking a dedicated Norwegian Speaking Customer Service Representative to join a dynamic team in Greece. This position offers full relocation support, making it easier than ever to start your international career while immersing yourself in a beautiful new location. In this role, you’ll leverage your language skills to provide top-notch customer service, assisting clients and ensuring satisfaction. If you’re excited about the opportunity to work in a vibrant environment while utilizing your Norwegian language skills, we want to hear from you! Join Patrique Mercier Recruitment and redefine your career path while experiencing the richness of a new culture.

Responsibilities

• Provide outstanding customer service support to Norwegian speaking clients in various inquiries.
• Assist customers via phone, email, and chat with professionalism and efficiency.
• Handle customer complaints, troubleshoot issues, and provide appropriate solutions in a timely manner.
• Maintain detailed records of customer interactions and transactions in our database.
• Collaborate with team members to improve overall service quality and customer satisfaction.
• Stay updated on product knowledge, services, and promotional offers to assist customers effectively.
• Contribute to team goals by meeting individual performance targets and metrics.

Requirements

• Fluent in Norwegian (both written and spoken), with excellent English communication skills.
• Previous experience in customer service or a related field is highly desirable.
• Strong problem-solving abilities and a customer-oriented approach.
• Comfortable using various digital communication platforms and CRM systems.
• Ability to work in a fast-paced, multicultural environment.
• Strong organizational skills and attention to detail.
• Willingness to relocate to Greece and adapt to a new cultural environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )