Patrique Mercier Recruitment is excited to offer a rewarding opportunity for a Norwegian Speaking Customer Support representative for a leading IT company. If you possess a passion for technology and excellent communication skills, this role is an ideal fit for you!

As a Norwegian Speaking Customer Support professional, you will assist clients with a variety of technical inquiries and support requests. Your primary focus will be to provide solutions and guidance in a friendly and efficient manner, ensuring a smooth experience for Norwegian-speaking customers.

Our client is dedicated to fostering an inclusive and innovative workplace, where your contributions will be valued. Join the team and become a key player in helping users make the most of their IT products and services!

Responsibilities

• Provide exceptional customer support in Norwegian for IT-related inquiries
• Troubleshoot technical issues and offer timely solutions
• Guide customers through product features and functionalities
• Document customer interactions and maintain accurate records
• Collaborate with technical teams to escalate complex issues when necessary
• Participate in team initiatives aimed at improving customer satisfaction

Requirements

• Fluency in Norwegian and English, both written and spoken
• Previous customer support experience, preferably in the IT field
• Strong communication and problem-solving skills
• Detail-oriented with the ability to multitask effectively
• Familiarity with IT products and services is an advantage
• Ability to work under pressure and manage technical inquiries
• Team player with a positive and proactive attitude
• Willingness to learn and adapt to new technologies

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )