Patrique Mercier Recruitment is thrilled to offer a fantastic opportunity for a Norwegian Speaking Customer Support representative for a leading streaming services provider. If you have a passion for entertainment and excellent communication skills, this position is perfect for you!

In this role, you will assist Norwegian-speaking customers with inquiries related to streaming content, subscriptions, and technical issues. Your goal is to ensure that every user has an enjoyable and seamless experience while engaging with the platform.

Our client values customer satisfaction and offers a supportive and fast-paced work environment where you can advance your career in the dynamic world of streaming. Join the team and make a difference in the lives of entertainment enthusiasts!

Responsibilities

• Provide exceptional customer support in Norwegian for streaming service inquiries
• Assist users with account management and subscription issues
• Troubleshoot and resolve technical concerns effectively
• Guide customers in exploring features and content available on the platform
• Document customer interactions and follow up on unresolved issues
• Collaborate with team members to enhance customer satisfaction
• Stay updated on industry trends and company offerings

Requirements

• Fluency in Norwegian and English, both written and spoken
• Previous experience in customer support or a related field
• Outstanding communication and interpersonal skills
• Strong problem-solving capabilities and attention to detail
• Ability to work in a fast-paced environment and manage multiple tasks
• Proficiency in using computer systems and software applications
• Passion for streaming services and entertainment content
• Team player with a positive attitude and eagerness to learn

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )