People and Culture Generalist | The Bronx Defenders | $75-85k | Remote(US)

People and Culture Generalist | The Bronx Defenders | $75-85k | Remote(US)

75,000 - 85,000 / year
Remote US
Application ends: July 8, 2024
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Job Description

Highlights of the Job Offer

  • Organization and Role: The Bronx Defenders is seeking a People & Culture Generalist to support its holistic indigent defense practice in the South Bronx.
  • Salary Range: $75,000 – $85,000.
  • Location: Hybrid position requiring in-person work in the US.
  • Experience Required: Minimum of 3 years in Human Resources.
  • Key Responsibilities: Handling benefits administration, employee relations, payroll, retention, compensation, and regulatory compliance.
  • Skills and Qualifications: Strong grasp of HR concepts, practices, employment and labor laws, proficiency with human resource information systems, and effective communication skills.
  • Work Environment: Part of the People, Equity & Institutional Transformation department, working closely with Recruiting & Hiring and Anti-Oppression teams.
  • Cultural Commitment: Dedicated to social justice, with a focus on developing and implementing equitable policies and fostering an anti-oppressive workplace.
  • Additional Skills: Experience in benefits administration, HR analytics, supporting a unionized workplace, and managing dispersed teams is preferred.
  • Benefits: Comprehensive package including medical, dental, and vision coverage, a 403(b) plan with employer contribution, generous vacation and sick leave, and parental leave policies.

Job Offer Details


The Bronx Defenders – an innovative, progressive, holistic indigent defense office in the South Bronx – seeks a passionate administrative professional with a commitment to social justice to fill a position as People & Culture Generalist.  

The Bronx Defenders is a public defender non-profit that works to radically transform how low-income people in the Bronx are represented in the legal system. BxD seeks thoughtful, creative, energetic individuals with a strong commitment to social justice to join our dynamic and diverse staff. Our staff of almost 400 includes criminal, civil, immigration, and family defense attorneys, as well as social workers, benefits specialists, legal advocates, parent advocates, investigators, team administrators, organizers, mentors, and communications specialists who collaborate to provide holistic advocacy to address the causes and consequences of legal system involvement. Through this integrated team-based structure, we have developed a groundbreaking, nationally recognized model of representation called holistic defense that achieves better outcomes for the people we defend.

Each year, we defend more than 20,000 low-income Bronx residents in criminal, civil, family, and immigration cases, and reach thousands more through our community intake, youth mentoring, and outreach programs. Through impact litigation, policy advocacy, and community organizing, we push for systemic change at the local, state, and national levels. We take what we learn from the people we represent and communities we work with and launch innovative initiatives designed to bring about real and lasting change.

People & Culture

Formerly known as Human Resources, People & Culture (P&C) is part of the broader department of People, Equity & Institutional Transformation (PEIT) and is expanding and evolving in response to the organization’s growth and development. In collaboration with the Recruiting & Hiring and Anti-Oppression Teams, the department of P&C aims to establish and implement equitable policies, practices, and sustainable support for our diverse staff from recruitment to retention. We work on all matters related to employee benefits, leave, accessibility and accommodations, conflict, complaints, discipline, performance support, personnel matters, onboarding, offboarding, information verification, and compliance with workplace regulations. The P&C Department is undergoing a process of reassessment, reformation and rebuilding and seeks an experienced Generalist to join a dedicated, dynamic, and innovative team in a period of growth.

Currently reporting to the People & Culture Director, the People and Culture Generalist will work on benefits administration, employee relations, payroll, retention, compensation, labor and employment law, and regulatory compliance. The person in this role should be a resource to staff providing them with proper guidance, support and expertise on these matters.


  • Provide timely, accurate, equitable and thoughtful communications with staff and managers in response to questions, concerns, complaints and requests, and escalate where appropriate
  • Provide employees with information and trainings on benefits, time & attendance, and other P&C processes 
  • Provide salary analyses for new job openings and offers
  • Assist with processing, approving, and tracking leave requests, ensuring they’re executed consistent with our values, policies, and legal obligations, and conferring with managing directors, supervisors and staff to coordinate overlapping requests   
  • Work collaboratively with Operations, our Legal Team, and Finance on all employee matters related to payroll, compliance, data reporting, and auditing
  • Assist in updating, administering and ensuring compliance for the employee handbook, staff evaluations, mandatory training confirmations, and other P&C processes
  • Assist with requests for accessibility and accommodations, consistent with our values and in compliance with applicable law
  • Assist with the development and documentation of BxD policies and standard operating procedures related to the P&C department
  • Update the Human Resource Information System (HRIS) with changes in employee names, titles, salary, supervision, and evaluations
  • Coordinate with external vendors to troubleshoot challenges with our HRIS, benefits administration and other P&C systems
  • Collect data and develop reports related to staff demographics, retention and attrition, employee complaints, and compliance matters
  • Coordinate mandatory staff trainings administered by the P&C department, such as sexual harassment, time and attendance and PayChex usage
  • Liaise with external investigators and consultants on employee relations matters, including providing appropriate information and making necessary introductions related to complaints and conflicts
  • Provide coverage for other members of the P&C team


To be eligible candidates, must have:

  • Minimum of 3 years of Human Resources experience
  •  Candidates must demonstrate:
  •  Commitment to supporting the social justice mission of the Bronx Defenders and our staff representing people navigating oppressive criminal, family, immigration and civil legal systems
  • Solid grasp of human resources concepts, best practices and governing employment and labor rules
  • Ability to operate varied human resource information systems, and capacity to learn new technologies  
  • Ability to exercise good judgment, discretion, and confidentiality with sensitive matters
  • Ability to effectively and respectfully communicate, collaborate and connect with people with various backgrounds, identities and experiences 
  • Ability to build and sustain effective working relationships with leadership, staff, and external constituents
  • Effective interpersonal, active listening and conflict navigation skills
  • Commitment to implementing new and innovative equitable policies, practices, and vision across a large, established organization
  • Commitment to developing and applying equitable policies and practices, and cultivating an anti-oppressive workplace
  • Commitment to raising one’s cultural consciousness and challenging oppressive practices on an interpersonal and institutional level
  • Commitment to equitable, empathetic, transparent and principled engagement
  • Effective visioning, organization, and planning skills with attention to detail
  • Effective problem-solving skills
  • Ability to balance distinct yet concurrent projects and responsibilities while adhering to stringent deadlines 
  • Ability to work well independently as well as collaboratively        
  • Ability to think critically, creatively and compassionately in crisis
  • Ability to receive constructive feedback, demonstrate introspection and shift behavior accordingly

Preferred but not Required:

  • Experience in benefits administration, compensation, HR analytics, and supporting a unionized workplace
  • Employee relations experience in a large organization with dispersed employees working both in-person and remotely

 This is a hybrid position that will require in-person work and regular contact with staff.

Salary is commensurate with experience. For candidates with 3-5 years of directly relevant experience, the salary range for this position would be approximately $75,000 – $85,000. Full-time employees are also eligible for a comprehensive benefits package including but not limited to medical, dental and vision coverage; a 403(b) plan with employer contribution; a generous vacation, sick leave, and parental leave policy. More specific information about salary and benefits will be provided when and if an offer is extended. 

To apply, please click APPLY TO THIS JOB ONLINE and upload your resume and a cover letter in one document. If you would prefer to send in a video or audio statement in lieu of a cover letter, you may upload your resume as a document and separately upload a video or audio statement instead of a cover letter. Your cover letter or video/audio statement should share why you want to do this work at our office, some key lived and/or professional experiences that have prepared you for this position, and any additional information you would like for us to consider. Your cover letter may be up to one page if written or up to 3 minutes if an audio/video statement. This information allows us to understand your distinct perspective, experience and potential beyond the work history summarized on your resume. If selected for the position, your resume will be used to determine your salary based on the number of years of professional experience you have doing directly relevant work; we therefore encourage you to include all directly relevant experience on your resume. Please remember that you may submit a written cover letter or an audio/video statement, but not both, and applications without a cover letter—in either written or video form—will not be considered. 

The application deadline is April 18, 2024, but applications will be considered on a rolling basis and decisions will be made as soon as appropriate candidates are identified. Please contact Kanny Rodriguez, Interim Director of People & Culture, via email at krodriguez@bronxdefenders.orgwith any questions regarding the position. 

Approximately 70% of The Bronx Defenders’ staff, including attorneys and non-attorneys, are represented by UAW Local 2325 – Association of Legal Aid Attorneys (AFL-CIO). This position is not within the bargaining unit. 

This position is exempt. By law, non-exempt employees are compensated hourly based on their annual rate and therefore are entitled to over-time, whereas exempt employees are not.  

The Bronx Defenders is an equal opportunity employer and is cultivating an anti-oppressive workplace that embraces staff with a diversity of backgrounds, identities and experiences. We acknowledge the ways in which systemic oppression and injustice can undermine access to professional opportunities and are committed to conducting hiring and promotion processes that are equitable and accessible to those commonly excluded from the workforce. We do not discriminate against and in fact specifically encourage applicants from marginalized communities to apply, including those who identify as Black, Indigenous, people of color, queer, transgender, gender non-conforming, disabled, neurodivergent and those directly impacted by criminal, civil, family and immigration legal systems. We value lived as well as professional experience and particularly welcome applications from the Bronx community that we work with.