Platform Infrastructure Engineer | Twilio | Remote (India)

Platform Infrastructure Engineer | Twilio | Remote (India)

Remote India
Application ends: August 7, 2024
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Job Description

See yourself at Twilio

Join the team as our next Software Engineer on Twilio’s Segment platform infrastructure security team.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we’re headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We’re on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

As a Platform Engineer on the Infrastructure Security team at Segment, you will play a pivotal role in ensuring the security, reliability, and scalability of our cloud-native infrastructure. You will work closely with cross-functional teams to design, implement, and maintain security solutions that protect our systems and data against evolving threats. This role offers an exciting opportunity to contribute to a cutting-edge security program within a dynamic and rapidly growing organization.


In this role, you’ll:

  • Design, implement, and maintain security controls and configurations for Segment’s cloud-native infrastructure on AWS.
  • Collaborate with Engineering teams to integrate security best practices into the software development lifecycle (SDLC) and CI/CD pipelines.
  • Design and maintain secure perimeter access solutions to control and monitor external and internal access to Segment’s systems.
  • Manage and enhance identity and access management solutions and controls to ensure least privilege access across all environments.
  • Lead the design and implementation of robust secrets management solutions to securely store, access, and rotate sensitive credentials and API keys across the infrastructure.
  • Champion the adoption of security-focused “shift left” practices within the development lifecycle, advocating for early integration of security considerations into code development and deployment processes.
  • Contribute to security awareness and training initiatives to foster a culture of security across the organization.


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • 2+ years experience writing production-grade code in a modern programming language.
  • Proven experience in working in the devops space designing, implementing, and maintaining solutions, preferably within a cloud-based SaaS environment.
  • Strong proficiency in programming languages such as Python, Go, or Java.
  • Proficiency in IaC, Kubernetes, and AWS concepts, best practices, and tools.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex security issues.
  • Participate in team on-call rotations.
  • Solid problem-solving skills, proactive attitude, and ability to work collaboratively in a dynamic team environment.


  • Solid understanding of network protocols, TCP/IP stack, and security principles.
  • Experience with CloudCustodian, Orca, Anchor, and related security tools. 


This role will be remote and based in India. Travel will be rare but should be anticipated.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at