PMO Director | SpryPoint | Remote (Canada)

PMO Director | SpryPoint | Remote (Canada)

Remote Canada
Application ends: July 20, 2024
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Job Description

The Company

Simply put, SpryPoint provides Smart Solutions for Smart Utilities.

Founded in 2011, SpryPoint is a leading provider of cloud-based solutions for the utility sector. Our team of experts has extensive experience serving utilities across North America, and we are dedicated to helping our clients improve their operations and better serve their customers. Our solutions include advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. We are proud to have been recognized by industry experts and our clients alike for the value and innovation we bring to the market. 

In February of 2023, SpryPoint received a strategic investment from Norwest, a leading venture and growth equity investment firm. With this investment, SpryPoint will build on its significant business momentum over the past three years, expanding its team and positioning the company to continue increasing market share of its mission-critical, cloud-native solutions for smart utilities.


We are looking for an exceptional individual to lead our Project Management Office (PMO) within our professional services organization. The PMO Director will play a critical role in ensuring the successful execution of projects, optimizing project management processes, and driving operational excellence. This position offers an exciting opportunity to collaborate with cross-functional teams, manage high-impact projects, and contribute to the overall success of our software solutions.

Key Responsibilities & Success Measures:

PMO Leadership: Lead the PMO team, providing direction, guidance, and mentorship to ensure the effective delivery of projects and initiatives.

Project Governance: Establish and maintain robust project governance frameworks, policies, and procedures to ensure adherence to best practices and standards throughout the project lifecycle.

Project Portfolio Management: Oversee the management of the project portfolio, including prioritization, resource allocation, and alignment with strategic objectives.

Process Improvement: Continuously evaluate and enhance project management processes and methodologies to drive efficiency, scalability, and effectiveness.

Stakeholder Management: Collaborate closely with internal stakeholders, including senior leadership, department heads, and project managers, to ensure alignment on project priorities, objectives, and deliverables.

Risk Management: Identify, assess, and mitigate project risks and issues proactively, implementing strategies to minimize impact and ensure successful project outcomes.

Performance Monitoring and Reporting: Establish performance metrics, KPIs, and reporting mechanisms to monitor project progress, track key milestones, and communicate project status to stakeholders effectively.

Resource Management: Optimize resource utilization across projects, ensuring the right skills are allocated to the right projects at the right time.

Change Management: Lead change management initiatives related to project management processes, tools, and methodologies, driving adoption and buy-in across the organization.


  • Bachelor’s degree in Business Administration, Computer Science, Engineering, or related field; Master’s degree preferred.
  • Proven experience (8-10+ years) in project management leadership roles, preferably within a professional services organization or software company.
  • Extensive experience in managing and leading project management teams, including overseeing and mentoring project managers to foster a collaborative, supportive, and high-performing work environment that drives successful project outcomes.
  • Strong understanding of project management methodologies (e.g., Agile, Waterfall) and frameworks (e.g., PMBOK).
  • Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.
  • Demonstrated experience in implementing and optimizing project management processes, tools, and systems.
  • Strategic thinker with a track record of driving results and delivering high-impact projects on time and within budget.
  • PMP certification or equivalent project management credentials are highly desirable.
  • Experience in the utilities space is an asset
  • Proficiency in project management software tools such as Jira, Microsoft Project, Kantata, or similar platforms.
  • Willing to travel up to 25%


  • Remote-first and autonomous working environment
  • Flexible working hours
  • Competitive Salary and Commissions
  • $500 Home office setup
  • Health, dental, vision, and life insurance
  • Book bounty program, get reimbursed $100 for each book read and reviewed
  • Professional development courses + $2,500 tuition assistance annually
  • Summer Friday’s, take ½ day Friday’s 

SpryPoint is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state, or federal laws. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.