Patrique Mercier Recruitment is excited to offer an entry-level opportunity for a Portuguese Speaking Customer Advisor in our lively call center based in beautiful Greece. This role is a fantastic way to start your career in customer service while enjoying a vibrant cultural experience.

As a Portuguese Speaking Customer Advisor, you will engage with Portuguese-speaking customers to provide them with exceptional support and assistance. Your primary responsibilities will include addressing inquiries, resolving issues, and offering information about products and services.

This position is ideal for individuals who are eager to learn and develop their customer service skills in a dynamic environment.

Responsibilities

• Deliver outstanding customer service to Portuguese-speaking clients through phone and online communication
• Assist with customer inquiries and provide accurate, timely solutions
• Educate customers about products and services to enhance their experience
• Document all customer interactions and escalate issues as necessary
• Collaborate with team members to ensure a smooth and efficient service delivery
• Participate in ongoing training sessions to enhance skills and knowledge
• Achieve personal and team performance metrics

Requirements

• Fluency in Portuguese and English is required
• Strong communication skills and a customer-centric approach
• A positive attitude and willingness to learn are essential
• Ability to handle customer interactions with empathy and professionalism
• Basic computer proficiency and a knack for learning new technologies
• No prior experience is necessary; this role is suitable for entry-level candidates
• Eligibility to work in Greece

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )