Senior Developer Advocate Manager | Grafana Labs | $197k-$236k | Remote (USA)

Senior Developer Advocate Manager | Grafana Labs | $197k-$236k | Remote (USA)

197,000 - 236,000 / year
Remote US
Application ends: August 17, 2024
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Job Description

This is a full-time remote position, and we’re seeking candidates in the United States Eastern timezone.

Our Community

We were born from Open Source and it’s in our founding and company DNA.  Our job in developer advocacy is just that – to advocate for this community, and nurture the people within it.  When they succeed, Grafana does as well.  We believe that a big, vibrant, participatory community is how the most innovation happens, and how we grow.

What we are looking for:

Our ideal candidate would be an experienced technical communicator who has led teams in open-source communities and has experience in developer relations & advocacy.  We’re looking for someone who is excited about teaching and engaging with the world in person, on online forums, and in social media. If this sounds like you and you stay on top of what’s happening in Grafana, observability, telemetry, or distributed systems, we should talk. We strongly encourage under-represented groups to apply.

You will be a people manager, responsible for coordinating the advocacy plan of a Grafana Product and working with the team to focus on what’s most important, scaling the advocacy content model we have in place. We are not looking for a pure manager, but someone who can both do and coach; as a Developer Advocate, you are a technologist first, and will help teach developers, SREs, administrators and others how to build with Grafana.

A big plus for us is if you already participate meaningfully in open-source communities such as Kubernetes, OpenTelemetry, Prometheus, or the wider CNCF.

We work in the R&D part of the organization, alongside product managers and engineers.  The role aims to help users build cool stuff. Reporting to the Director of Developer Advocacy, you’ll work with an all-remote team of advocates and open-source community supporters.  

The types of things you will be doing include:

  • Own, build, and scale the content plan for a Grafana product area, which your team will contribute to
  • Create your own technical content to educate and empower developers & SREs; this can include sample applications, presentations, blog posts, and other materials
  • Act as an ally and colleague of external practitioners who are getting started
  • Provide feedback on our products; help be a conduit of what the community is saying, to help us improve the feedback loop between what users need and what Grafana delivers

Success in this role is measured by making our users successful, measured in adoption. Simply put, how many people can solve meaningful problems for themselves with our technology? 

Must-Haves:

  • Substantial technical experience, though this can come from a variety of different disciplines such as testing, software development, system integration, SRE, monitoring, observability, or operations
  • Team leadership ability. We’ll ask you about your approach to leadership both external (community-facing), internal (other groups within the company) and team (direct reports)
  • Effective communicator with lots of patience. You will be interacting with people from all over the world with varying levels of experience with Grafana and communication styles. 
  • A collaborative mindset that thrives in a culture of learning and sharing what you learn back to the team and community.
  • Presentation skills, for example, any form of past speaking experience
  • Technical writing skills, as shown through any form of past written work
  • A background in a technical field such as a BS in Computer Science, or equivalent experience
  • Willingness to travel 30% of the time

‘Nice to have’ skills that are not required but that we can help you build

  • Experience with our LGTM stack
  • Experience with observability, telemetry, application performance monitoring (APM) or similar
  • Experience running or organizing communities
  • History of participation in open source developer communities, in any form

In the United States, the base compensation range for this role is USD 196,627 – USD 235,953 Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.