Senior HR Generalist | Lob | $155-$176.3k | Remote (US)

Senior HR Generalist | Lob | $155-$176.3k | Remote (US)

155,000 - 176,300 / year
Remote US
Application ends: July 24, 2024
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Job Description

Lob was built by technical co-founders with a vision to make the world programmable.

We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by some of the most reputable investors in tech, and we are building our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.

As a proud Pledge 1% company, we’re committed to leveraging our product, partnerships, and people to drive positive social impact through, and are on a mission to make direct mail more sustainable.

Senior HR Generalist

The mission of the People team is to make Lob a best in class place to work, where high performers thrive and top talent is fighting to get in the door to be part of a culture where people can be their authentic best selves. The Senior HR Generalist will be a key member of the Employee Experience function, playing a critical role in providing an exemplary experience at Lob and ensuring the diverse needs of our employees are met in alignment with business goals and policies. On a tactical level, you will own and manage company benefits, policy improvement and compliance, HRIS management, leave administration and partner with cross functional stakeholders such as Legal and Finance teams.

As the Senior HR Generalist, you’ll…

  • Serve as first point of contact on HR inquiries related to policies, benefits, leaves, accommodations, and other HR policies or procedures; partner with the broader People team to identify training needs and develop programs to address
  • Implement, administer, and iterate upon employee policies and procedures to ensure a great experience and ensure compliance
  • Administer Lob’s benefits programs, including annual open enrollment, manage rate renewal negotiations and recommend policy improvements
  • Maintain, update, and regularly audit employee data across HR systems (HRIS, employee folders, etc.) to maintain accuracy and compliance; process new hire, termination, and general personnel updates in HRIS, in conjunction with Finance
  • Conduct employee background checks and escalate for adjudication, as needed
  • Stay informed of federal, state, and local employment laws and regulations, HR trends, and best practices and surface recommendations to People, Leadership, and other internal stakeholders to maintain compliance
  • Coordinate with Finance for HR-related reporting requirements such as EEOC and CA Pay Data reports
  • Manage third-party relationships with vendors (benefits, HRIS, EOR relationships, background checks, etc.)
  • Partner with Director of People in investigations related to workplace violations of policy, harassment, ethics, or discrimination complaints
  • Partner with Immigration Counsel to address ad hoc immigration needs
  • Support reporting and data pull requests
  • Support employee offboarding as needed, including prepping exit paperwork, conducting termination conversations as needed

What Will You Bring To This Role…

  • Bachelor’s Degree with SHRM certification or equivalent preferred
  • 7+ years of HR/People experience, 2+ years Generalist experience
  • Deep subject matter expertise in benefits, compliance, and HRIS
  • Commitment to confidentiality and professionalism
  • Strong analytical skills, highly proficient in Excel and HRIS platforms. Paylocity experience strongly preferred
  • Strong critical thinking and problem-solving skills
  • Courage and conviction to own policy administration and communication while also providing a high level of care and professionalism
  • Exceptional interpersonal, written, and oral communication skills
  • Bias to action; comfortable managing multiple and changing priorities
  • Service mindset; happy to answer any employee questions and always thinking of ways to make information more clear to our people
  • Highly organized, detail-oriented, excellent time management skills; able to effectively prioritize tasks in a fast-paced, evolving work environment

Compensation Information

The compensation for this position is structured to include a base salary + RSUs. Base salary bands are listed below.

  • CA/NYC Tier Base: $165,000.00 – $176,250.00
  • US Tier Base: $155,000.00 – $166,250.00

“Lob’s salary ranges are based on market data, relative to our size, industry and stage of growth. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary decisions are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. Lob reasonably expects to pay candidates who are offered roles within the provided salary ranges.”

We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA, unless specified otherwise in the job description above.

If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!

Our Commitment to Diversity

Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

Recent awards

  • BuiltIn Best Midsize Companies to Work For 2022
  • #86 on Y Combinator’s Top Private Companies List 2021
  • BuiltIn Best Midsize Companies to Work For 2021
  • 2020 Inc 5000 List of the Fastest-Growing Private Companies
  • 2019 Timmy Awards – Best Tech Workplace for Diversity, Community Favorite in the Bay Area
  • Deloitte’s 2019 Technology Fast 500

Location: United States (Remote)