This position is responsible for designing, analyzing, writing code, modifying and debugging CSG product applications. May perform release testing; interface with end-user to define requirements and complete technical documentation. Assist with detail architectural designs for software solutions and provide guidance on complex software development assignments

Key Areas of Responsibility

• Build highly available, scalable, resilient and maintainable systems
• Continuously improve assigned areas by applying scripting, automation or application packaging
• Resolve complex engineering problems
• Willingness to learn from and coach those around you
• Demonstrate a strong work ethic, a commitment to excellent customer service and teamwork

Position Qualifications

• Bachelor’s degree in Computer Science or related field
• At least 5 years of software development experience
• Knowledge in object oriented analysis and design with the ability to practice across multiple languages
• Own and deliver Features as set of Ascendon Configurations for Explore/Buy/Use/Bill/Pay/Leave/Do not Pay journeys.
• Job requires experience and ability to create Catalog items such as Pricing Plans, Offers, Billing and Charging Rules and Discounts for Media/Telecom industry.
• Business processes in Fulfilment, Assurance and Billing
• Good understanding of telecom offerings for services in voice/data/VAS in local and roaming scenarios, Catalog and order management, Rating and Billing / Invoicing configurations, Treatment/collection configs, Financials / GL expertise, Taxation aspects.
• Experience in MNP and Roaming TAP procedures.
• Safe Agile experience to deliver Features through set of sprints with customer feedback
• Ability to work with Customer Requirements and turning them to Features, Grooming and estimations, working as part of scrum team to deliver feature stories
• Review test plans and provide feedback for quality deliveries
• Support System integration Testing, User Acceptance testing and GoLive Plans and In-Life support as necessary
• Skills on scripting and any programming language for automation, CICD will be advantage.
• 2+ years experience working with AWS – certification a plus
• 2+ years experience working on a DevOps team
• Troubleshooting experience from an operations perspective in a 24 hour oncall setting
• Proficiency in Agile methodologies and ability to serve in a scrum or product owner role as needed in a self-organizing, high-performing team

Experience with

• Telecom Application config for Rating/Tariffs, Bill cycles, Treatment, Mobile/Fixed network, Voice/data/SMS,
• Customer care/Disputes and adjustments, Case mgmt. etc. Mediation/Whole sale billing/Roaming/MNP also good.

Location(s):

India Remote