Patrique Mercier Recruitment is delighted to present an exciting opportunity for a Swedish Speaking Customer Support position in the sunny paradise of Greece! If you are fluent in Swedish and have a passion for helping customers, this is the perfect role for you!

As a Swedish Speaking Customer Support Representative, you will be the go-to person for our Swedish-speaking clients, assisting them with their inquiries and ensuring they receive top-notch service. Your goal will be to foster positive customer experiences while enjoying the vibrant culture and beautiful scenery of Greece.

Responsibilities

• Provide outstanding customer support to Swedish-speaking clients via phone, email, and chat
• Handle customer inquiries and offer accurate, timely information
• Assist customers in troubleshooting issues and resolving concerns
• Maintain thorough documentation of customer interactions
• Collaborate with team members to enhance customer satisfaction
• Stay current with product knowledge and company policies
• Adhere to established procedures and quality standards

Requirements

• Fluency in Swedish and English, both written and spoken
• Previous experience in customer service or a related field is a plus
• Strong communication and interpersonal skills
• Proven problem-solving abilities with a customer-focused mindset
• Able to thrive in a fast-paced and dynamic work environment
• Detail-oriented with a commitment to delivering high-quality service
• Familiarity with customer support software and tools
• Proficient in using computers and navigating various systems
• Valid European Passport or ID