Technical Support Representative | Patrique Mercier Recruitment
Job Description
Patrique Mercier Recruitment is excited to announce openings for Hungarian Technical Support positions in Greece, complete with a relocation package! If you are fluent in Hungarian and passionate about technology, this is a fantastic opportunity for you to thrive in a dynamic environment.
As a Hungarian Technical Support Representative, your primary responsibility will be to provide excellent technical assistance to Hungarian-speaking customers. You will troubleshoot and resolve a wide range of technical issues, ensuring every customer receives prompt and effective support.
This role offers the perfect blend of professional growth and the chance to experience all that beautiful Greece has to offer while working with an enthusiastic and multicultural team.
Responsibilities
- Deliver professional technical support to Hungarian-speaking customers via phone, email, and chat
- Troubleshoot and resolve software, hardware, and networking issues
- Document customer interactions and maintain accurate records of solutions provided
- Coordinate with team members to ensure high levels of customer satisfaction
- Stay updated on product knowledge, services, and company policies
- Comply with established procedures and quality standards
Requirements
- Fluency in Hungarian and English, both written and spoken
- Prior experience in technical support or customer service is advantageous
- Strong technical skills and problem-solving abilities
- Excellent verbal and written communication skills
- Ability to thrive in a fast-paced environment and manage multiple tasks
- Attention to detail and a commitment to customer satisfaction
- Familiarity with software, hardware, and basic networking concepts
- Proficient in using various computer systems and applications
- Willingness to relocate and work in Greece
- Valid European Passport or ID
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus / Holiday Bonuses
- 2 Extra Salaries Per Year
- Fully Paid Training
- Good Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many extras