Patrique Mercier Recruitment is delighted to announce an exciting opening for a Norwegian Speaking Technical Support Representative in Greece! This role is perfect for individuals who have a passion for technology and a strong desire to assist customers, all while enjoying the stunning backdrop of Greece.

In this position, you will provide expert technical support to Norwegian-speaking customers, helping them troubleshoot and resolve various technical issues. Your role will be crucial in ensuring customers have a seamless experience with products and services.

Become a valued member of our team and contribute to our mission of delivering exceptional customer service in a supportive and vibrant environment!

Responsibilities

• Deliver high-quality technical support to Norwegian-speaking customers via phone, email, and chat.
• Troubleshoot and resolve technical issues related to hardware, software, and network functions.
• Document customer inquiries and solutions to maintain comprehensive support records.
• Collaborate effectively with team members to improve service quality and customer satisfaction.
• Stay informed about product offerings, services, and internal policies for accurate support.
• Follow established guidelines to ensure compliance with quality standards in customer interactions.

Requirements

• Fluency in Norwegian and English, both written and spoken.
• Experience in technical support or customer service is advantageous.
• Strong analytical and problem-solving abilities.
• Excellent communication skills, both verbal and written.
• Able to thrive in a fast-paced environment and prioritize tasks effectively.
• Meticulous attention to detail and dedication to customer satisfaction.
• Basic understanding of software, hardware, and networking concepts.
• Proficient in using various computer systems and applications.
• Willingness to relocate and work in Greece.
• Valid European Passport or ID.

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development
• Performance Bonus