Job Title: Remote Receptionist (Romania-Based)

Location: Remote (Romania)

Hours: Monday to Friday, 9:00 AM – 5:00 PM CST

Company Overview:

We are a dynamic US-based medical practice committed to delivering exceptional care to our patients remotely. As we expand our services, we are seeking a dedicated Remote Receptionist based in Romania to join our team. This position plays a crucial role in managing patient interactions and ensuring seamless communication across our operations.

Job Description:

As a Remote Receptionist, you will be the first point of contact for our patients, providing support and managing communications with the utmost professionalism. You will handle a variety of tasks including scheduling appointments, managing patient records, answering inquiries, and facilitating effective communication between patients and medical staff.

Key Responsibilities:

– Answer incoming calls, emails, and messages promptly and professionally.

– Schedule and confirm patient appointments and update patient records as necessary.

– Provide information and support to patients, including guidance on our services and procedures.

– Maintain confidentiality and security of patient information according to compliance regulations.

– Coordinate with medical staff to ensure effective communication and patient care.

– Perform administrative duties such as data entry, document preparation, and maintaining logs.

Requirements:

– Must be based in Romania.

– Fluent English communication skills, both written and spoken, are essential.

– Proven experience as a receptionist or in a similar customer service role.

– Strong organizational skills and the ability to manage multiple tasks efficiently.

– High level of professionalism and a customer-oriented attitude.

– Basic technical skills, including familiarity with digital communication tools and patient management software.

– Ability to work independently in a remote setting.

What We Offer:

– Competitive salary and benefits.

– The opportunity to be part of a forward-thinking medical practice.

– Flexible and supportive work environment.

– Training and development opportunities to enhance your skills and career.

Application Process:

Interested candidates should submit a resume and a brief cover letter highlighting relevant experience and why you are the best fit for the role. Please send your application to [insert email address here] with the subject line “Remote Receptionist Application.”

We look forward to hearing from you and exploring how you can contribute to our team!