Fleet Operations Manager Resume Sample

Good communication and interpersonal skills, confidently interacting with people from diverse backgrounds. Hands-on management style, leveraging a progressive career path from frontline automotive support to more senior decision-making roles. Well-versed in staff selection, training, development, performance appraisals and deployment. Excellent analysis and problem-solving skills. Strong record of cost reduction and quality/performance management. Strong advocate of proactive maintenance measures. Superior administrative skills, encompassing budgeting, reporting, insurance and compliance matters. Respected for maintaining a professional and positive demeanour, regardless of the situation.

QUALIFICATIONS IN ACTION

Accepted this senior-most role after continuous promotions since the initial date of hire. Relied upon to deliver sound and stable leadership for the full scope of a 500-unit fleet maintenance program for Central Ontario. Prioritized and managed heavy workflow for Brampton, Newmarket, Alliston, New Lowell, Pickering and Nanticoke garages.

• Employed cost-conscious purchasing and procurement measures, obtaining the best prices and quality for equipment, parts, and supplies, utilizing contacts to find dependable contractors and mechanics and maintaining accurate inventory.
• Strong administrative detailing created and updated all maintenance files.
• The central corporate figure for resources and input. Provided insight into operational needs and budget development for each location.
• Project managed the full bus lifecycle, from setup and delivery to disposal of old ones. Readied new vehicles by assigning numbers, securing plates and insurance, installing decals and two-way radios, and entering into a filing system.
• Regularly audited 10% of fleet monthly for mechanical defects. Recorded and tracked in maintenance files. Efforts are rewarded by having fewer Ministry of Transportation requests during their inspections.
• Leveraged dry clean test qualifications by personally conducting the annual checks, saving significant external service provider fees.
• Launched a fleet standardization initiative. Introduced unity in engine types and models for each location to ease the repairs process and expedite part retrieval. Reallocated busses during the summer months to avoid service disruption.
• Recaptured thousands of dollars annually by vigilantly monitoring and securing warranty claims credits.
• Introduced and conducted training of a computerized fleet maintenance program.
• Fostered a sense of mutual respect among all contacts. Proactively engaged in positive working relations with managers, in-house and contracted mechanics, dispatchers, and schedulers.

Recognized for superior work ethic, productivity, and leading-by-example management style. Selected to oversee the performance of three technicians and one wash person. Prioritized and booked work projects. Purchased all parts, tires, fuel and oil. Ensured the completion of all building/ yard work, and snowplough and tow calls. Spaced out new buses and disposed of old buses. Willingly contributed to frontline requirements, working 12 hour days to make sure the job was done.

Received first supervisory assignment, supporting and monitoring two technicians and one wash person. Honed ability to balance administrative and shop duties for scheduling and purchasing functions.

Began career being recruited directly upon receiving training to support all maintenance, troubleshooting and repair functions for the Alliston garage location.

EDUCATION & SPECIALIZED TRAINING

Truck & Coach Technician License - Ministry of Education & Training
Automotive Service Technician License - Ministry of Education & Training

Heating, Refrigerating & Air Conditioning - Environment Canada
CFC/HCFC/HFC Control in the Refrigeration & Air Conditioning Industry

COMPUTER SKILLS

Word, Excel, Cost and Care – Maintenance, Scheduling and Inventory, Email, and Internet Research.

COMMUNITY INVOLVEMENT

Contributed to the fundraising efforts of the Creemore Fair and the Alliston Potato Festival by coordinating Demolition Derbies and building a park pavilion.

Reliable ~ Experienced ~ Resourceful