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The Database Administrator, Junior supports the reliability and security of enterprise databases by performing routine administration tasks under the guidance of more senior database staff. The role assists with monitoring database health, executing backups and restores, and supporting patching and

The Database Administrator, Mid oversees the stability, performance, and security of enterprise databases that support mission‑critical systems in a highly regulated government environment. The role designs and refines database structures, indexing strategies, and capacity plans to deliver scalable,

The Cloud Engineer - Windows designs, implements, and supports cloud-hosted Windows server environments that underpin mission-critical applications in secure federal cloud or hybrid infrastructures. This role builds and maintains virtual machines, images, and automation to provision Windows workload

The Storage Engineer, Junior supports the operation of enterprise storage systems that serve virtual machines, databases, and file services in a secure government environment. This role assists senior engineers with provisioning, monitoring, and troubleshooting SAN and NAS resources. The engineer pe

The Systems Administrator, Junior supports day‑to‑day operation of enterprise systems through basic server administration tasks and user support, while also helping design and deliver training that drives effective adoption of systems and processes. These positions combine foundational system admini

The Backup and Recovery Specialist, Mid administers and optimizes enterprise backup and recovery services that safeguard large-scale data sets and business-critical applications in a federal IT environment. This role designs and refines backup policies, storage architectures, and recovery workflows

Responsible for the deployment, provisioning, hardening, and optimization of cloud infrastructure and related cloud services. Utilizes scripting and infrastructure technologies for environment orchestration. Collaborates with cross functional teams for the deployment and ongoing support of cloud ser

The Training Specialist, Mid designs and delivers end‑to‑end training programs that help users, support staff, and managers effectively adopt new systems, tools, and processes in a mission‑critical federal environment. The role conducts needs analyses, defines learning objectives, and develops blend

The Continuity Manager leads the development, implementation, and ongoing enhancement of business continuity (BC) and IT disaster recovery (ITDR) capabilities that ensure critical federal operations can withstand, adapt to, and rapidly recover from disruptions. This role conducts business impact ana

The Technical Writer develops, edits, and maintains clear, accurate, and user-focused technical documentation supporting enterprise IT operations, ITSM delivery, and mission-critical systems within a federally regulated environment. This role collaborates closely with engineers, analysts, process an

The Root Cause Engineer (RCA), Mid performs structured root cause analysis for recurring, chronic, or high-impact incidents to identify underlying technical, process, or architectural issues affecting mission-critical federal IT services. This role collects and correlates evidence across logs, trace

The Escalation Manager, Junior supports the structured handling of escalated IT incidents by serving as a coordination point for issues that cannot be resolved at the initial support level. This role monitors escalated tickets affecting mission‑critical systems, validates priority and impact, ensure

The Incident Response Coordinator supports the end‑to‑end response to IT incidents and service disruptions, helping restore normal operations quickly and reduce impact on mission‑critical systems. The role serves as the central coordination point for incident response activities, ensuring alignment

The Incident Response Coordinator, Senior leads tactical coordination of complex IT incidents to minimize mission impact. The role facilitates disciplined war rooms, enforces cadence and runbooks, drives cross-team collaboration, and provides executive-ready communications during and after major eve

Position Overview The Incident Manager oversees the end‑to‑end lifecycle of IT incidents in an enterprise environment, ensuring rapid restoration of normal service with minimal disruption to mission‑critical systems. The role coordinates cross‑functional technical teams, stakeholders, and vendors to

The role of a ServiceNow Platform Administrator involves managing and maintaining the ServiceNow platform to ensure its optimal performance and alignment with organizational needs. This includes tasks like system upgrades, user provisioning, reporting, and problem resolution, as well as managing acc

Position Overview The IT Configuration Manager directs configuration management practices for enterprise IT environments, ensuring that configuration items and their relationships are accurately recorded and controlled across the service lifecycle. The role oversees the design, population, and gover

The Disaster Recovery Specialist develops and maintains comprehensive disaster recovery strategies to ensure continuity of IT services supporting mission-critical systems in a highly regulated federal environment. This role leads risk and impact assessments to identify critical applications, infrast

The IT Configuration Analyst provides configuration management leadership to ensure the configuration management database (CMDB) accurately represents enterprise infrastructure, applications, and services. This role owns day‑to‑day and strategic CMDB activities, ensuring configuration data is comple

The NOC Network Administrator, Junior supports day‑to‑day operation of systems and core services within a network operations center to help ensure reliable, highly available network and server infrastructure. The role focuses on monitoring servers and key applications, performing basic troubleshooti