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Shift should be 6:00 am to 2:30 pm Monday - Friday The IT Support Specialist I supports the reliable execution of nightly batch cycles, scheduled interface jobs, and enterprise monitoring activities in a federal IT environment. This entry-level operations role monitors job status, acknowledges and t

shift 10:30 am to 7:00 pm Monday - FridayThe Help Desk Specialist – Tier 1 provides first-contact support for users of enterprise business applications during the established service coverage window. .The role receives, documents, categorizes, and resolves routine user requests while delivering clea

shift 6:00 am to 2:30 pm Monday - FridayThe Help Desk Specialist – Tier 1 provides first-contact support for users of enterprise business applications during the established service coverage window. .The role receives, documents, categorizes, and resolves routine user requests while delivering clear

The Project Analyst, Sr supports a client training workstream focused on developing and delivering career-path curriculum for warehouse, distribution, manufacturing, and federal workforce environments. The role contributes to curriculum design and development, facilitator readiness, delivery-site cu

Provides a level of expertise to the Customer Support Services, which operates inbound call, outbound call, email, and/or web chat services, as well as back-office services. Displays an advanced understanding and focus on customer satisfaction and adherence to established Service Level Agreements (S

Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs basic user-problem analyses for the help desk. Assesses the customers’ issue, performs initial triage, documents

SHIFT HOURS: 9:30AM-6:00PM EST Seasonal role with potential end date of 3/6/2027. The Participant Services Representative I delivers routine, high-volume customer support through inbound and outbound calls, email, web chat, and back-office processing activities. This seasonal, remote role supports a

SHIFT HOURS: 8:00AM-4:30PM EST Seasonal role with potential end date of 3/6/2027. The Participant Services Representative I delivers routine, high-volume customer support through inbound and outbound calls, email, web chat, and back-office processing activities. This seasonal, remote role supports a

SHIFT HOURS: 7:00AM-3:30PM EST Seasonal role with potential end date of 3/6/2027. The Participant Services Representative I delivers routine, high-volume customer support through inbound and outbound calls, email, web chat, and back-office processing activities. This seasonal, remote role supports a

Responsible for intermediate level inbound call, outbound call, email and web chat services, as well as back-office services. Applies skills and experience to show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). Maintains end-to-end responsibility for c

Provides professional human resources support across one or more functional areas, including employee relations, compensation, SCA regulations, onboarding, benefits, HRIS, compliance, and learning and development. Performs routine administrative and professional HR activities, maintains accurate emp

Responsible for analyzing and directing IT related activities of the organization/program with managerial responsibilities for assigned direct reports. Accountable for ensuring continuity of computer, network, and application services for users throughout the organization and customers’ external to

Carries out moderately complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of

Automates the generation of executable software and installation into target environments. Serves as an expert in designing, implementing and maintaining software test automation test frameworks/solutions. Acts as a lead to a team of engineers developing and maintaining application software and data

Seeking an Enterprise Operations Center (EOC) technician. The candidate will have experience demonstrating comprehensive knowledge of key tasks on a large high visibility IT program. This role will be responsible for using Enterprise Monitoring tools to identify and escalate data center infrastructu

The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting the resolution of Major Incidents for an enterprise or Government agency. This position supports evenings and weekends as needed. Key duties include: Perfor

VR Payments Claims Technician is responsible for performing one or more routine clerical operations such as: entering data, examining, verifying, and correcting various documents to ensure completeness and accuracy of data in accordance with payments processing procedures. Specific tasks/duties are

The Network Administrator is responsible for the build, support, administration, and optimization of the network and associated hardware and software. This role deploys and troubleshoots small-scale to medium network deployments, conducts routine tests to ensure operability of the network, and ident

About the Role The EN Payment Technician is responsible for processing Employment Network (EN) payments under the Social Security Administration’s Ticket to Work Program. This role supports the accurate, timely, and efficient processing of EN payment requests and provides critical guidance to ENs re

Detail-oriented resource that will manage workstreams that support validations of cloud-based requests and approvals for accounts, tenants, and other cloud services. Validate prior requests and approvals for cloud related accounts/tenants/O365 services. Review workflow diagrams and knowledge base ar