manulife

The Monitoring & Surveillance function is responsible for ensuring that insurance sales and advisory activities are conducted in accordance with regulatory requirements, internal policies, and quality standards. This role supports the business by monitoring sales conduct, assessing advisory quality,

This role is responsible for supporting the planning, execution, and continuous enhancement of engagement initiatives for corporate customers and members. The incumbent will work closely with various stakeholders to deliver meaningful program that strengthen customer relationships, enhance customer

This role focuses on uplifting servicing efficiency and effectiveness across customer relations, member education, and engagement initiatives. The position supports the servicing team by evaluating current service approaches, identifying gaps and opportunities, and translating insights into practica

Role Summary The Investment Operations Specialist is a subject matter expert responsible for handling the most complex transactions, providing functional leadership, and driving operational excellence. This role plays a key part in client engagement, exception management, mentoring, and process opti

Senior Officer, Sales Support The Macau’s Pension Sales Support Officer provides administrative, operational and customer support to the agency channel on handling Macau Pension products and services (e.g., operation handling, enquiry services inquiries & sales support…etc.). The role focuses on coo

The Territory Sales Director is accountable for driving sustainable agency growth, business performance, and organizational capability across a large and geographically diverse territory covering North and Central Luzon, Metro Manila East, and Metro Manila North. The role oversees a significantly la

The Senior Project Manager – Agency Distribution is responsible for overseeing the execution, tracking, and governance of key strategic initiatives across the agency distribution channel. This role also ensures that key agency-related programs — such as recruitment and productivity improvement — are

Lead the investigation, resolution, and remediation of internal complaints and compliance issues across the Agency Distribution organization. Ensure the timely, fair, and thorough handling of cases while driving effective corrective and preventive action plans arising from audits, complaints, and co

The Business Performance Senior Analyst plays a critical role in supporting Manulife's business operations by delivering accurate, timely, and insightful management information. This position is responsible for providing reporting and analytical support to key business functions, with a primary focu

The Area Manager is responsible for over-all sales performance through recruitment, management, and development of all the Financial Sales Associates under the area of assignment. Furthermore, the position is the primary Relationship Officer in the area and is assigned to manage the relationship bet

The Opportunity This Fund Propositions Sr. Manager is accountable for the overall Fund Propositions Strategy and Fund portfolio management journey for new and existing customers. Lead new fund launches, enhancement, and rationalization of existing fund range, in order to support savings & investment

Group Product and Pricing Senior Manager is responsible for the end-to-end product development, pricing and ongoing profitability management of the group life business. The team partners closely with Corporate Solutions and Alternative Distribution team to ensure sustainable and competitive offering

The Technology function in Manulife Philippines enables business growth, operational efficiency, customer and agent experience and organizational resilience by building and maintaining reliable, secure, scalable and outcome-focused technology solutions. The Head of Technology Transformation is a sen

Senior Data Scientist We are looking for a driven and innovative Senior Data Scientist to join our Contact Centre AI Squad at Manulife Asia based in Singapore/Hong Kong. As part of our AI and Generative AI initiatives, you will play a pivotal role in designing, developing, and deploying advanced AI

Position Responsibilities: 1. Vision and Strategy Execute a Business Continuity Management and Operational Resilience strategy for Hong Kong to meet objectives set by enterprise standard and regulatory requirements. Lead and inspire multidisciplinary professionals with an Operational Resilience and

The Information Risk Manager is responsible for supporting the directors within the team in the delivery of the 2nd Line of defense risk oversight program across North America. The incumbent will serve as or has the foundation to become a Subject Matter Expert on information security, technology ris

As a member of the General Account Investments Asia team, the Head of Investments (“HOI”), Malaysia is accountable for managing the investment portfolio in accordance with approved strategies, regulatory requirements, and internal guidelines. The HOI acts as a trusted asset adviser, building credibi

The CSC Operations Real Time Analyst is responsible for multi-site real-time monitoring, queue management, tracking of schedule adherence and management of resources driven by real time trends to ensure consistency in Service Level performance. ​ Position Responsibilities: Monitor real-time adherenc

JOB DESCRIPTIONResponsibilities: • Designing and delivering product knowledge and sales training programs to the Company’s agency force. • Lead team responsible for conducts regular training needs analysis to monitor and review the relevance of the training content and work with peers for improvemen

Reporting into the AVP Operational Resilience, The Senior Manager, Operational Resilience is responsible for the success of strategic outcomes through the direct oversight, leadership and delivery of multi-year strategic programs aligned with segment goals. The role partners across business lines, g