Retail Intermediary Proposition Consultant

We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’ve been helping our customers plan and prepare for their financial futures.

Life today is increasingly complicated, uncertain and unpredictable. People move through different careers, face unexpected moments and navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection, accountability and high standards. We make room for what matters - so you can bring your best, every day.

The role  

Support the day to day running of the channel, they will complete due diligence requests accurately and in a timely manner, respond to concession requests, and deal with day to day proposition mailbox queries to support colleagues across the channel and wider business.  

Support activity in relation to the discovery, design, delivery, deployment and ongoing management of Standard Life’s Intermediary Proposition.                                                                                            .

Manage ongoing oversight aspects of the propositions under own responsibility to ensure that adviser, customer and business benefits are achieved and maximised, risks are identified and appropriately managed and activity is prioritised. 

Identify and resolve or where appropriate escalate risks and issues in a co-ordinated manner with others both within proposition and across other parts of the business.

Support with ensuring that our products and proposition continues to meet customer and adviser needs and are suitable for our markets, that all regulatory requirements are met, risks are effectively managed and propositions deliver the business commercial objectives.

• Develop and maintain a deep understanding of adviser and customer needs and behaviours, so that discovery, design, delivery, deployment and ongoing management can be tailored to reflect these needs.
• Understand the impact of changes in the wider market - adviser and customer needs, market suitability, legislative, competitive, social and technological - and use this knowledge to help develop, deliver or manage Standard Life’s intermediary proposition.
• Demonstrate robust understanding of risk management within area and evidence that controls are in place to comply with applicable regulatory requirements ensuring that customer outcomes are in line with the relevant frameworks.
• Evidence that all activity has been carried out in line with all relevant aspects of the proposition governance framework.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you. 

 If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. 

We’re reviewing applications as they come in, so apply early to avoid missing out.

• Guide for Candidates: standardlifeplc.pagetiger.com/guideforcandidates
• Find or get answers from our colleagues: www.standardlifeplc.com/careers/talk-to-us