Customer Success Manager

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“Finding your own style and using it to inspire your colleagues is strongly encouraged!”

With a healthy dose of Drive, Openness and Happiness, we are building a transparent construction sector. We are not only a SaaS platform that connects construction companies and promotes collaboration, we are also the market leader in the Netherlands. We have been around for almost twenty years and we are still growing. Our team now consists of more than 90 colleagues, working together from two offices and various home offices throughout Europe. A large part of the construction world in the Benelux, Germany and Denmark already works on our platform and uses our software on a daily basis. And we have the ambition to conquer the whole of Europe!

• You already have significant mileage under your belt as a CSM in a B2B SaaS environment. If you also have an affinity for or experience in the construction industry, that’s a major plus!

• Commercial & Analytical Mindset: You love data, but you love what you can do with it even more. You effortlessly translate numbers into rock-solid strategic advice and commercial opportunities.

• Communication Talent: You speak and write flawless Dutch. You know how to explain complex matters simply and get people on board quickly.

• Presentation Skills: Whether you are sitting down with a project team or presenting at management and executive board level (for instance, during strategic QBRs): you stand your ground with absolute confidence.

You've taken the time to read this text all the way through. That says it all, right? So feel free to apply!

Do you have any questions or are you still a little unsure? No problem! Feel free to send an email to Leonie from HR (l.vanmook@12Build.com).