Senior Workplace Platforms Lead - IT and Business Systems

Own workplace platforms end-to-end including Slack, Jira, Confluence, and Notion

Design and maintain scalable information architecture including spaces, projects, permissions, templates, and naming standards

Improve Slack signal-to-noise through thoughtful channel strategy, workflows, automation, and retention policies

Standardize and optimize Jira workflows, hygiene practices, and reporting to ensure consistency and trust across teams

Establish and maintain a reliable knowledge management system including documentation standards, ownership models, and content lifecycle processes

Reduce tool sprawl by defining clear defaults, integrating systems where appropriate, and consolidating redundant workflows

Implement role-based permissions and ensure reliable access provisioning and offboarding processes

Configure, migrate, troubleshoot, and ship platform improvements directly without reliance on external consultants

6+ years of experience owning and scaling collaboration or workplace platforms, including Slack and Atlassian and/or Notion

Strong administrative and governance experience including information architecture design, permissions management, lifecycle controls, retention policies, and standardization

Proven ability to drive adoption and simplify tooling without disrupting team productivity

Experience partnering with Security and IT teams on identity, access management, and data controls

Automation mindset with experience implementing workflows and integrations; scripting experience is a plus

Experience operating in fast-scaling organizations where clarity and standardization are critical