Dacor Brand Experience Specialist

Overview:

Do you have experience with Luxury and high-end appliances? Are you engaging and enthusiastic? Can you deliver a world-class customer experience with every interaction? Are you passionate about the latest and greatest technology? Then don’t miss the opportunity to work with one of the world's leading technology brands, Samsung.

Dacor elevates the art of living well through kitchens that inspire. Elegance and connectivity are offered with every innovation, and inspiration can be found at every touch.

As a Brand Ambassador you get to show every customer how Dacor connects life and luxury, creating truly distinct living experiences through our appliance collections. Every detail, from elevated materials to seamless technology, is designed for precision performance, allowing consumers to channel excellence daily.  You’ll get to work inside one of our beautiful Dacor Showrooms, where you can demonstrate how Dacor makes life and luxury, connected.

• Engage & interact with customers in 1:1 and large group settings with passion, energy, and knowledge of Samsung products
• Demo Dacor products and position the brand based on consumer lifestyles
• Assist in driving sales and customer experience
• Always maintain a high energy and professional attitude
• Create a memorable and positive experience for customers

• Has excellent communication skills and experience in consumer-facing environments (sales, customer service, etc.)
• Always energetic with a big personality and ability to “hype” a group as small as 1, to as large as 100
• Interested in one or more areas in technology, social media, gaming, music, and Health & Wellness
• Ability to build relationships with a wide range of stakeholders and customers
• Flexible and adaptable with a passion for teamwork and innovation

• Provide a polished concierge level in-store experience for our retail partner’s customers who are considering a Dacor purchase
• Cultivate one-on-one relationship with top performing Retail Sales Associates
• Work with sales associates to produce sales quotes and generate leads. While this is not a sales position directly, assisting with sales is a key factor in supporting our retail partners in the stores
• Provide training and knowledge to Retail Sales Associates related to Dacor brand, products, and promotion programs that help them close sales
• Act as a key resource for all Dacor product categories
• Maintain all Dacor merchandise standards in-store and ensure all products are clean, bright and always demo ready
• Answer on-call inquiries; Retail Sales Associates have email and phone access to Regional Trainers to obtain timely information needed to close sales
• Provide support to the Dacor sales team (DSMs, RSMs, Trade Reps), and other internal parties with respect to premium training and products as required
• Maintain and update marketing and training materials for assigned product areas
• Collect competitive insights and reports on activities completed in the retailer
• All other responsibilities as assigned by supervisor/manager

• Completion of all required daily trainings activities, surveys, reports and data collection as required
• Completion of all required merchandising or product placement within the location
• Attendance of shifts meets or exceeds expectations for the program
• Meet or exceed all established KPIs for your assigned location
• Providing competitive and meaningful insights around Dacor products inside the location
• Ensure all project deliverables are completed as specified in each timeframe
• Proactively identify and implement enhancements for training efficiency and productivity
• Clearly and concisely communicate all challenges and solutions
• Actively pursue opportunities to enhance training and design skills, stay abreast of industry trends, and embrace new technologies

• Three (3) to Five (5) years minimum experience in sales or training
• Experience in appliances, luxury appliances, or related industry
• Must reside within commuting distance of the assigned retail location
• Availability during program and store operation hours

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.