Lead Freight Handler

This role will follow a Monday through Friday 8:00AM to 4:30PM schedule.

This position is responsible for shipping and receiving warehouse merchandise in a timely, accurate manner to ensure the smooth operation of the warehouse and support the Company’s business. This position will oversee the front line activities and training of one or more employees.

Job Responsibilities: 

• Ships parcels through Warehouse Management System (WMS).
• Accurately picks and packs items for shipping.
• Processes freight documents using WMS.
• Unloads packs, secures and stores incoming and outgoing shipments. Prepares delivery orders.
• Maintains inventory of shipping materials and supplies.
• Operates multiple style lift trucks or uses hand truck to move, convey, or hoist shipments from shipping and receiving platform to storage or work area.
• Performs maintenance tasks including:  cleaning, sanitizing, and maintaining equipment and machines.
• Cross-trains in additional responsibilities.
• May submit for processing account payables for freight movements.
• Corresponds with shipper to rectify issues related to damages and shortages.
• Coordinates the movement and pricing of freight.
• Obtains shipping rate quotes and shipping services for customers.
• Arranges pickups and deliveries of small parcels.
• Routes and rates warehouse freight.
• Provides manager with input on scheduling needs, customer service issues, work quality issues, and training needs.
• Stays up-to-date on all regulatory and procedure changes.
• Conducts WMS system driven daily cycle counts as necessary.
• Trains new employees in shipping and receiving methods and in operation of equipment.
• Acts as lead person in ensuring the timely and accurate shipment of product daily as well as prompt and accurate recording of incoming shipments.
• Assists manager to ensure smooth operation of the warehouse.
• Ensures that documentation is complete.
• Initiates resolution of problems as they arise.
• Oversees the cleanliness of the facility.
• Reconciles any discrepancies in the cycle counting process by conducting root cause analysis to identify cause.
• Leads daily shift meetings and balances workloads appropriately to meet demand.
• Trains employees on safety topics and other warehouse related trainings.
• Ensures all employees are fully trained on each different style forklift and has completed necessary training.
• In the absence of the Warehouse Supervisor, assumes responsibility for shift operations.

• Highschool Diploma/GED
• Previous warehouse experience
• Previous managerial/ supervisory experience

• Previous forklift experience