Coordinator, Warehouse

Warehouse Coordinator

LOCATION: McLane Foodservice – 2641 Meadowbrook Rd., Rocky Mount, NC 27801

Work Schedule: Sunday - Thursday 4pm start

Benefits you can count on: 

• Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
• Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement programs, and more!

Essential Job Functions:

• Provide inbound and outbound customer service phone coverage.
• Conducting research to resolve customer issues.
• Monitoring daily "Out of Stock" report and address accordingly.
• Invoicing orders and preparing pouches for drivers prior to truck departure.
• Respond to emails
• Other duties may be assigned. 

Minimum Skills & Qualifications:

• High school diploma or GED.
• Minimum of 1 year call center experience
• Customer service experience preferred
• Foodservice experience preferred
• Strong working knowledge of Microsoft Office programs (Excel, Outlook, Word).  Type at least 45 WPM
• Knowledge of AS-400 preferred, but not required 
• Strong written and verbal communication skills.
• Strong organizational skills and able to multi-task in a fast-paced environment.

Working Conditions:

• Office Environment.

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.