Cloud & Platform Administrator (Hybrid, Must Reside In Buffalo/WNY Region)

At AAA Western and Central New York, our Associates are committed to providing our members with a totally satisfying experience. Therefore, we seek Associates who are dedicated to this purpose, people who truly demonstrate compassion, empathy and unsurpassed service. These are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience.

AAA Western and Central New York is regularly recognized as one of the best & healthiest places to work in the WNY & CNY area. In addition to a market competitive salary, Associates are eligible for a wide selection of benefits (dependent upon position) including:

• Medical, Dental, Life and AD&D Insurance
• Flexible work schedules
• Pre-Tax & Roth 401(k) plan with company match
• Health Spending Accounts with company contribution & Flexible Spending Accounts
• Company Paid Short-term & Long-term disability
• Paid time off
• Tuition reimbursement & company-paid training programs
• FREE AAA membership & travel / product discounts
• Paid Volunteer Time Off 

30% Automation, Scripting, & Tooling: Use PowerShell, Azure CLI tools, or basic scripting to automate repetitive operational tasks. Assist in building and maintaining infrastructure templates and standardized deployment patterns. Support CI/CD and automation initiatives in partnership with application, data, and integration teams.

20% Azure Cloud Operations & Administration: Support day-to-day administration of Azure resources including compute, storage, networking, and platform services. Assist with provisioning and maintaining environments across Development, Test, and Production. Help manage subscriptions, resource groups, access permissions, and standard configurations.

15% Platform Support (Data, Integration, & SaaS Enablement): Support Azure components that underpin data platforms such as Databricks (networking, permissions, storage integration). Assist with enabling connectivity and security requirements for SaaS platforms (e.g., Salesforce, NetSuite). Work with senior team members to understand integration and platform dependencies.

15% Security, Governance, & Monitoring: Assist with implementing role-based access control (RBAC), tagging standards, and basic governance policies. Help maintain monitoring and alerting using Azure Monitor and related tooling. Participate in operational reviews, troubleshooting, and continuous improvement initiatives.

10% AI & Modern Tool Enablement: Help enable and support use of AI-enabled tools and Azure services in a secure, governed manner. Learn best practices for responsible AI usage, access controls, and operational support. Assist teams with adopting new tools that improve productivity and service delivery.

10% Documentation, Collaboration, & Learning: Maintain clear documentation of environments, processes, and operational procedures. Learn from senior teammates and gradually take ownership of defined cloud components. Participate in team discussions, technical planning, and skills development activities.

• Demonstrated curiosity and a strong desire to learn and adopt new technologies
• Strong analytical and problem-solving mindset with attention to detail
• Ability to follow established standards and contribute to continuous improvement
• Clear written and verbal communication skills with a collaborative team approach
• Strong sense of ownership and accountability for assigned platforms and services
• Interest in cloud-based data platforms or AI services
• Desired Technical Exposure (Not All Required):
  • Microsoft Azure fundamentals (VNets, VMs, storage, access control)
  • Windows Server or Linux system administration concepts
  • Basic understanding of networking and security principles
  • Familiarity with automation, CI/CD, or infrastructure-as-code concepts

*Ability to perform routine office tasks that includes operating a computer for long periods of time, sitting, filing and communicating on the phone
*Ability to perform all physical functions consistent with travel including sitting in airplanes and driving for long periods of time
*Must be able to lift, carry, push, pull a maximum of 30 lbs

Starting Range: $91,880 - $108,094

This position does not offer visa sponsorship now or in the future.