Specialist, Process Improvement-Business Optimization

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OtherBusiness

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Quick Summary

Key Responsibilities

Leads cross functional process improvement teams and Kaizen/Just Do It events.

Technical Tools

OtherBusiness

AAA Club Alliance is hiring for a Process Improvement Specialist to join our team! The Process Improvement Specialist serves as a consultant to the Organization, leading cross functional teams in evaluating, planning, and implementing improvements to business processes and practices that may impact multiple lines of business, members, and/or associates. This role analyzes data and feedback from multiple inputs in order to map business processes to tangible, financial returns. In addition, the Specialist facilitates change management aspects of project implementation to ensure successful implementation. Projects undertaken are non-routine and moderately complex in nature with moderate or focused organizational impact.

What We Offer:

As part of our team, you’ll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes:

Competitive annual salary; the starting base salary range is $61,959-107,276*
Annual Bonus + Annual Merit Increase Eligibility
Hybrid schedule (3 days on-site weekly)
Comprehensive health benefits package
3+ weeks of paid time off accrued during your first year
401(K) plan with company match up to 7%
Professional development opportunities and tuition reimbursement
Paid time off to volunteer & company-sponsored volunteer events throughout the year
Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability

What We Offer

~2 min read

Primary Responsibilities:

✓Leads cross functional process improvement teams and Kaizen/Just Do It events. Leads team in the evaluation of existing business processes for the purpose of identifying and executing on improvement initiatives.

✓Solves complex business issues to improve operational efficiency.

✓Performs data gathering, process mapping, root cause analysis and performance trending in order to develop appropriate process improvement recommendations.

✓Prioritizes and implements process change requirements based on the critical effort needs.

✓Oversees process change implementation and testing, and reviews changes to ensure they will result in measurable organizational improvements.

✓Determines fiscal impact of recommended efforts, measures impact, and recognizes/quantifies success.

✓Updates and maintains documentation on process improvements and process performance.

✓Facilitates process improvement discovery sessions, process mapping, and team and client data gathering meetings.

✓May support the development of training and/or change management materials or activities to support new processes or procedures.

✓Other duties as assigned.

✓Bachelor’s degree in business or related field preferred

✓3-5 years relevant experience in process improvement initiatives

✓Experience with Six Sigma, Lean or Kaizen events highly desirable

✓Formal Six Sigma or other Process Improvement certification preferred

✓Strong analytical background and problem solving skills